Overall Ratings & Reviews Microtel Inn by Wyndham Ciudad Juarez/By US Consulate

This hotel had everything we needed. Food options close by, lots of parking and not much noise. Breakfast is included and was quite delicious.

For the price it could be cleaner and could offer better service and food service.

El hotel bueno por lo que pagas, está muy bien ubicado, las habitaciones cómodas y limpias. Tienen mucho que mejorar en lo que respecta al desayuno, ofrecen desayuno americano y a las 7:30 de la mañana ya no tenían café, huevo, jugo. Ponen frijoles que en esta ocasión estaban echados a perder. Fruta había sandía también que se veía en mal estado.

Excellent service! With Housekeeping always so helpful and communication, names Tere / Betty / paty, also great service in the kitchen area, everyday the breakfast so delicious, Front desk so disappointing l ask about the exercise workout Room, because one of the exercise machine was broke and they looks like don’t care about it, My Room keys to many problems every day, from desk needs to be more helpful and friendly.

Se nesesita cambiar la carpeta y entra aire por la orilla de la bentana

I like evryting was good

.

Everything was great!

N

Great place to stay

Con gran ubicación y restaurantes a la mano, a minutos caminando del consulado, los cuartos están espaciosos, las camas comodas y el baño con buen espacio.cuenta con buen desayuno. No es lo mas lujoso pero si es bastante comodo para una estancia relajada.

I found the linens to be stingy looking, not white! Chairs and sofa had blacks spots on them that were not cleaned and made the furniture look older. Carpet looked dirty looking all throughout the room and it had a yellow spot right next to the bed area. I have pictures to back up my opinion of this hotel. Staff (housekeeper, kitchen staff and concierge) dressed professionally and were courtesy all the time.

Easy-to-use and secure.

No hubo luz

This place was not at all clean. The room was dirty, they came to clean but it was not cleaned. The odor of the place is just beyond horrible. The only good part of the location was the friendly staff. I would not recommend this place at all.

Muchas gracias excelente

Las señoritas de servicio de limpieza a la habitacion fueron muy grosera al momnto limpiar , muy grosera pidiendo que salieron para ellas poder limpiar o sino no. Ni siquiera se llevaron la basura. Simplemente si no se sale no hacemos nada y se empezaron a reir. Una falta de respeto no deberia ni de pertenecer a esta empresa esta franquicia. El pago te lo reciben en dolares pero mucho mas bajo q una casa de cambio y el vuelto te lo dan un pesos mas economico aun. A mi lo recibieron a 1800 y lo que me sobraba me los dieron en pesos mexicanos y a 1700. Tuve 2 cambio de habitacion por mal estado de las habitacion. Y aun asi las habitacion no son limpias,mucho polvo.

Very clean, personnel is great, walking distance from US Consulate

Convenient

This place needs to have a microwave where customers can heat up food. They also need a minie fridge in the rooms for people that are here for longer period of time.