Overall Ratings & Reviews Super 8 by Wyndham Union Gap Yakima Area

There was no place where the coffee pot was to plug in. I had to put in bathroom. The hallway was so hot that I had a small seizure and due to my heart condition had a hard time breathing. The TV randomly turns off. AC works great and pool was refreshing. Staff was great and ample parking though I was worried about my car all night cause of the tweaker I seen when I first got there that was outside. The menu’s they provided in room for restaurants in area are out dated and incorrect.

They didn't have anything. There was no breakfast. They only had toast that's it.

Very clean. Check in was easy and the staff is very friendly. Breakfast was actually better than i expected, nothing fancy, but good. I felt safe staying here. The pool was clean and maintained. The bathroom was clean but could probably could be updated. The hairdryer didn't work properly but most people rarely use it anyways. For the price it was great.

You get what you pay for.. that's all I'll say about it.

Ok

Good

Super ceind

The employee at the Super 8 hotel in Union Gap his name is Felipe he does an excellent job. His boss should be very proud of the great customer service and the support his employee gives the customers. If it wasn't for Felipe I would never come back to the Super 8 hotel in Union Gap. Now you're wondering why I say that, it's because the other employee that the Super 8 hotel has the woman are very rude make you feel uncomfortable they gossip instead of working, and specially the woman employee has this weird rude woman sitting in the lobby just watching every customer that comes through the hotel doors. It is very disrespectful and not work mannered that this woman employee has this woman sitting in the lobby gossiping about the customers when she doesn't even work here. Instead of having this non-working employee sitting in the lobby she should focus more on her job and the customers and change her attitude towards the customers otherwise your hotel would be empty because nobody likes a disrespectful ass employee. But I'm very thankful that Felipe works here he does an excellent job I would really recommend talking to him instead of the fat b**** that sits in the front desk gossiping about the customers rude f****** a****** the boss the owner should fire her she does a terrible f****** job I was very disappointed.

The room was very dirty. Housekeeping came in after day. One did not get cleaned. Bed did not get made. I am looking for a new company for hotels for my employees when they are on the road. So we tried Wyndham, thinking we would stay at their lowest grade hotel to see how they did, and we're very disappointed. However, I would like to say that the front desk lady who helped us. Was phenomenal. We will probably be going another route as we were not impressed with how the hotel was kept.

The only redeeming quality about my stay was that they had a semi-decent breakfast. Otherwise, this hotel stay was below sub-par. I believe it was the hotel owner, or another staff member, yelling and berating the poor front desk lady in front of my family and other guests. Also, the staff were not the most attentive staff members I’ve had the pleasure of having. Toilet paper was never stocked, body towels and face cloths were never enough, the room was not cleaned often even though we asked for it to be, and the hot water literally disappeared from the shower after staying for more than 3 days. If you can, definitely stay elsewhere, especially if you are traveling with 2 or more people.

I expected cleaner rooms! & the exterior of the building was a mess also! Worn out amenities.. boogers on the bathroom door! Crayon on the wall in the bathroom.. floors were filthy! Couldn’t walk barefoot!!

Friendly staff, but very run down property. Would not stay again.

Halls smelled of chemicals and dog urine. Other wise a quiet and comfortable stay.

This property is in need of updating, worn tired feel. Convenient location. Nice and helpful staff.

Price was cheap so expected less than perfect. Found used Q-tip on bedroom floor and used razor in shower area. Everything just seemed run down and sketchy at night.

You get what you paid for

Horrible. Window curtains had holes in them, towels were stained. Friendly desk agent at check in but that was the ONLY positive thing. People smoking in the hallway, breakfast was eh

The front desk help when i checked in was outstanding but i called to see if i could have a half hour late check out because i was running a little behind and the front desk person was extremely rude and disrespectful.

The room was clean, nothing fancy, the breakfast was okay, the standard fare. Some restaurants close by. Would stay again.

Bed was very uncomfortable. Took a thorough shower the night before checkout. Itched all night long. Could’ve just been in my mind. My truck bed sleeps better than that bed. Woke up with a flaming headache and back pain. Thank God I had my massage gun in truck. Head was hurting so bad to where it caused nausea. The staff was pretty friendly and the room appeared clean but the mattress was a nightmare for me. I think I’ll just stick to the you get what you pay for moto.