Overall Ratings & Reviews River Palace Hotel

Perfect little place to stay. Super close to the Metro We always felt sage coming and going. The staff was very helpful. The room was small, but we didnt need anything more. We loved our stay.

The staff is the best anywhere.

We really enjoyed our stay at River Palace Hotel. The location of the hotel was perfect and in walking distance to restaurants/shops. We are also able to walk to the colosseum. We also walked to the Vatican but this did take 30/40 minutes. The staff were lovely and always helpful in recommending restaurants. We would definitely go back!

Great hotel

We love the staff here! Siempre dispuestos a ayudar con tours, dudas y siempre nos recibían con un buen día o buena noche

Very good

Great location and friendly staff. Very clean.

Nice

We stayed here for the second time in the last year. It is a perfect location and within walking distance to the Trevi Fountain and the Spanish Steps. Very close to the main shopping area. The staff is wonderful, the accommodations are fabulous and their breakfast is excellent.

Wonderful, helpful staff. Extensive breakfast choices with ample seating. Good location. Two major problems: 1.) when I checked in I authorized a deposit be held against any possible damages but rather than wait to collect or refrain from collecting this deposit until the room was checked upon leaving, the deposit was charged immediately and it’s return only promised 10 days after check-out. That treatment would preclude me from booking again. 2.) I should have specified that I wanted a room with a shower (which my friend did get.) My bathroom had a hand-held shower attachment in the tub. It was difficult to position it in the bracket in any way that didn’t spray the room. The tub also was very slippery and 21” deep without any grab bars so it was hard to get in and out of safely. The staff provided a tub mat as soon as I requested it but a proper shower would have been better for me . 3.) the mattress was rock hard….this was not specific to my room alone…..my friend’s was just as uncomfortably hard. 4.) guests had to take 2 elevators to reach the ground floor. If you chose to walk down, you could only go as far as the first floor before taking the second elevator down to reception. The stairway door between the first floor and reception on the ground floor was locked . (I assume in would be unlocked in an emergency?)

Very good experience

A stylish hotel, we had a lovely room overlooking Via Flaminia. Ferocious air con kept us cool,the staff were polite and helpful. We booked our trip to the Vatican Museums through the hotel once there. The only small drawback.was a problem with one of the elevators. Other than this, I would strongly recommend this hotel. We had a happy time in Rome and we would definitely stay in the River Palace Hotel again in future.

Best staff ever. Nice bar.

Perfect location. Staff the best.

Beautiful hotel, great customer service.

Very clean, nice staff! Breakfast was buffet style with a few options and fruit! Good location, easy to walk anywhere in the city!

great area

The hotel was beautiful. The staff was friendly and very helpful. The only downside is that the elevators are tiny (very tiny) and often not working. The room was a little small, but that’s to be expected in Rome. Cold A/C and extremely clean. Good restaurants within walking distance. Main attractions were not too long of a walk. I would definitely stay here again.

The lady at the front desk was rude, it is like She don’t want people there, was very obvious she don’t like her job or was a little racist ! Bathroom was not clean

Cute hotel close to everything, a great place to start a trip.