Overall Ratings & Reviews Room Mate Luca, Florence

Fantastic stay- minutes away from the Duomo and train station. What sets them apart is the service that the front desk - Chiara, Eleanora and Alan from the buffet. Chiara really went above and beyond by giving me tips on how to get to my next destination in Cinque Terre.

Dark lighting in room hallways and in rooms makes it a little challenging to see fully at times. However, the property and stay was superb.

Very nice sized room and in a good location.

Great location to restaurants and many attractions. The staff were incredibly friendly and welcoming. Agusto checked us in and gave us some amazing local recommendations. I have a very sensitive nose, and the hotel smelled absolutely incredible, which made a great first impression. We were so pleased with our room. After hopping around Italy, this stay felt like the perfect mix of convenience and affordable luxury. I would absolutely stay here again and highly recommend it to anyone visiting. The only small downside was that the blackout curtains didn’t fully block out the light, but everything else was truly fantastic.

PRO’s The front desk staff was nice and friendly. The Breakfast was good. The room was modern and clean. The area was close to a lot of tours and shops we were interested in going to . CON’s As soon as we checked into the hotel we had to wait for our room, which was not an issue b/c we arrived early. We did ask the front desk if we could eat b/c according to the Expedia reservation , breakfast was free daily. I thought is was a bit tacky that someone just comes up to you during the time you are placing food on your plate to ask your room number in a very small area compared to larger hotels i have traveled to. The first day a gentleman come up to us twice to ask us our room number and we explained to him that the we check in and the front desk says we are allowed breakfast b/c its free daily . There was a lot of back and forth that i did not appreciate. The transaction starts when they take my money , which should allow us the free breakfast. Also the toilet in the room was broke and door was broke and it not close without having to slam it shut, which made a close by neighbor upset .

Excellent staff even when we checked in at 1:30am in the morning

The hotel is absolutely beautiful, in a fun neighborhood with great food options. The staff is incredible!

The location was very convenient to the Duomo, shopping, dining and surrounding areas. It was not crowded or congested. The staff was attentive and helpful. I thought is was great value!

Elevator was out of service the entire time of our stay and had to walk up 4 flights of stairs everytime going and coming. We were told after checking in that it was not working and informed it would be fixed the following morning. Ot was not and I believe they knew it. Also the lighting on the floors is really dark and a safety concern. The location is on a main road and about 10 minute walk to a decent restaurant. There is no restaurant or bar in the hotel. They do serve breakfast and the staff was friendly though. I would not recommend this hotel

Beautiful hotel, close to amenities!

Nice hotel Great dtaff

Room Mate Luca is an amazing place! Would highly recommend! Only a 10 minute walk to the center and/or the Duomo. Room was very cozy and clean and well set up. Breakfast was outstanding every morning. Most of all the staff at the front desk were very very helpful, personable and incredible! Augusto, Alexandra and Mudi thank you again for the unforgettable stay! We will be back soon!

There were ants in the room and door lock did not work properly

Solid hotel. Rooms are impossibly small, though perhaps that's the case with most/all hotels in Florence. If you are claustrophobic, this may not be the best option for you; pay attention to listed square footage of room. The fact that there is a laundromat right next door is convenient!

The hotel was good, located in a quiet area and walkable to Florence center. The breakfast was good, the room was the smallest room I have ever been in, pretty much the size of the bed. Overall, a viable option.

Great location, great hotel, great staff, and very cool hotel

The hotel is clean and breakfast is decent. That’s about it. Rooms are the smallest that I have ever stayed in. We were 3 people in a room made for 1. No room for luggage. The water pressure in the shower was inexistant. The elevator was not working during our stay which was not ideal when we left with 5 luggages to transport down the stairs.

My husband and I stayed at Room Mate Luca for 2 nights and it was lovely. The breakfast included was a nice treat. I deducted a star because the shower situation was a bit odd as the water was leaking all over the bathroom floor but aside from that I’d recommend this hotel!

Easy, quick,and friendly check-in. Room was comfortable and clean. Breakfast had a good selection. Highly recommend.

Terrible service and poor attitude from staff. Locked out of our rooms due to key card issues and took extremely long to fix the issue. Fire alarms kept going off daily. Clean spacious rooms but that was the only good point. Not the type of stay expected from this calibre of hotel.