The hotel absolutely exceeded our expectations. Beautiful rooms, nice beach, family friendly location, amazing pools and relaxing vibe. Everythings about the hotel has the wow factor. Very friendly and helpful staff! Stayed there for 2 weeks and can't wait to go back.

Lovely resort and staff. Stayed in the boat suite. Great concept. We didn’t have hot water some of the days. Was rectified immediately and then compensated at checkout. Much appreciated.

Some construction ongoing which we would have appreciated being informed about, however the staff more than made up for this with their excellent and very professional service. The facilities are excellent, spa is fantastic and the location is brilliant. Special mention to the staff at the level who could never do enough for us and somehow remembered our names on each visit. Can’t wait to return! Paul and Brendan

We have a great week of stay. Breakfast spread was amazing. Staff polite, cordial and helpful. Amenities were great as well. We used YHI spa facility too and it was 10/10 too.

Great place - nice feel to get clean spacious rooms . Disappointed the main pool was out of action - but still great stay recommend

Everything was great! No complaints

I loved everything about this hotel. It’s a beautiful beachfront property but also has a stunning pool with swim up rooms or little channels you can swim in. We upgraded to one of the boat suites and it was amazing. Well worth it! The staff are also very friendly and attentive. I highly recommend this hotel. Book it! You won’t be disappointed.

This hotel is awesome! Pools and grounds are superb, right on the beach, beautiful rooms, great breakfast - cannot fault it here! Everything at your doorstep too.

Great staff, beautiful resort with amazing pool and beach views - highly recommend

We had an amazing stay at the Melia Hotel. The staff were absolutely wonderful throughout our visit. A special mention to Krog and Nay, along with many others whose names we didn’t catch. Everyone was incredibly attentive, friendly, and always happy to help, which made the whole experience feel very welcoming. The hotel itself is very clean and well maintained, modern and there are some great activities available. We particularly enjoyed the herbal compress class taught by Mui. It was a fantastic experience and something a little different that we thoroughly enjoyed. We stayed in one of the boat suites, which was beautiful, spacious, and thoughtfully designed with a lovely layout. It made the stay feel even more special. The location is excellent. It’s peaceful and quiet but not too remote like some other hotels in the area. Being right on the beach is also incredibly convenient and adds to the relaxing atmosphere. We would definitely recommend this hotel to others. The only small downside was that there weren’t quite enough chairs on the beach, but aside from that everything was excellent.

Great, loved the pool access from our room.

We had a wonderful week, the staff were magnificent (Baw, Keng & Krod to name a few). The hotel has wonderful pools & the beach is amazing to swim at & dine on! We will be back.

Everything was exactly how we wanted it to be. Lovely location Great room The staff were all lovely, especially Baw & Luca They are both a credut to the hotel and made our stay extra nice.

Didn’t feel like 5 start resort

The front desk staff are quite daft to be honest. They can’t even do the simple things right. There is a poor atmosphere in the lobby. Most of the day there is only one person around and no communication with anyone. They say just download the app and find all the info there. We found this very poor for a 5 star resort. At the pool the service is very poor to get a drink and you have to actually make an eggy to call someone over or go and get it yourself. The property itself is fine but they need to up their game.

Everything was perfect. The staff were quite friendly, the rooms were amazing. Highly recommended.

The staff were very nice and it was nice of the hotel to upgrade our room for our honeymoon. However, this hotel is run down. It doesn’t look like there has been much up keep of the property, it certainly does not reflect the pictures online. The breakfast buffet was very basic. There was little to no service around the pool. In the room that we stayed it the toilet always smelled very bad. I think something to do with the pipes.

The staff were all so friendly and helpful! The rooms were lovely and always clean. The pools are kept beautifully with amazing views and sitting areas at both pool areas. Would definitely return to this place in a heart beat. Felt like luxury without too large prices. Had a nice little area within walking distance around it with food/massage/market places without feeling too busy or loud

First class resort where we spent 8 glorious nights in boat level suite #15. 5 of the 6 of these were similarly designed with a separate sitting room and outside stairs leading to a large deck. Inside are 2 TVs. No 13 is different, with no living room but a larger bathroom, 1 TV, and brighter upstairs bedroom (but 1 bedside table) leading to a smaller deck. Gorgeous grounds, beautifully designed, lovely main pool and other swimming and relaxing areas and hideaways. Boat level suites are pricey, but had easy access to the Level where breakfast is served and exotic drinks from 5:30 to 7:30 along with hors d’oeuvres. Many guests used this for “free” dinner – as did we on many nights. Suite was very spacious if not a bit dark – white walls, the plentiful lights, and small windows reminiscent of a boat helped to brighten the space. High-quality towels and bedding, comfortable bed, large bedside tables and double sinks in the bathroom. Quiet.The shower is the best I have experienced anywhere in the world. AC was quiet and worked quickly. Bedroom lights, however, did not function well; we could not turn on bedside table lights without all overhead lights going on – defeating the purpose of bedside lights! Hardworking staff were fantastic, but especially those at the Level who served us so cheerfully and well. Thank you Maya, Bell, Kim, Tamarind, Sachi, Pink, Pin and BIG love to Queen, Zena, and Keng who were delightful fun. And our fav golf cart driver, Krod. Recommended!

Not worth $450/nt.