Overall Ratings & Reviews White Oaks Resort & Spa

Enjoyed my stay for the weekend. It was great customer service from checkin to checkout. The Liv restaurant staff was very professional and friendly service all around, the breakfast is what we had and the food was amazing, a chef’s kiss amazing!

Loved the bed!!

5 stars

Not at this time.

Staff is incredibly friendly. Rooms are clean, up to date. Amenities are great. Bathroom and shower is great. Only negative comment would be on tv service. It seems like it is basic cable, but wasn’t there to watch tv.

Very good service!

Shower water was like warm at best. In room air unit was so loud and squeaky it was in useable. Office chair was a broken conference room chair. Intoxicated people roaming hallways up to 2 am making sleep impossible.

People very nice and helpful. Properly in great condition.

Very clean. Green conscious, $5 voucher per day if you decline housekeeping. Excellent onsite restaurants. EV charging onsite. However, not enough power outlets in the room. I would recommend bringing a power bar.

I think for the price we paid (i.e. $400 CAD ), I would expect a much more modern room. Although the room was super clean, and large, the room itself, especially the bathroom, was hugely outdated: - shower in the bathroom was an old-school "bathfitter" with a built in curtain rod, PLUS an additional, higher rod holding the curtain. - The water pressure was very weak. Again, the room was super clean and large, however, they need to update their bathroom and fixtures to a more energy efficient, and modern design and functionality. For reference we stayed in room 425.

We enjoyed our stay. Comfortable rooms, friendly staff and good food. Will stay again

We had a nice one night get away

Excellent place to stay very clean and close to shopping spa great restaurants. Perfect for a mini quiet getaway!

We were able to get an early check in and parking was easy and free. The pool and hot tub were great and had lots of fresh towels. Also, the shower in the room was excellent with dual shower heads and plenty of pressure.

The location too far from the center of city

I have been staying here at least once a year for the past 5 years. It's a clean and friendly environment, staff are very helpful, would definitely come back in the summer again.

Absolutely nothing not to like!!

Excellent customer service

Resort was very clean and staff are very friendly, helpful and eager to please. Food was outstanding at both Play and Liv. Rooms were quite nice but I was disappointed with the bathroom and the “fridge” in our room. The bathroom was cramped and finishes were tired and seemingly old. You may have been able to fit 4 bottles of water inside the extremely small fridge. Pool area was ok. Nothing luxurious but well kept and clean.

Excellent hotel in all respects. Friendly staff, clean, great location. The only issue we had was with the TV, but a staff member responded quickly and it was corrected.