7.4
Pleasant
From 1,237 reviews
Cleanliness

7.2

Room Comfort

7.4

Location

8.8

Service and Facilites

7.6

Traveler Reviews Coconut Malorie Resort Hotel, Ascend Hotel Collection

Number of reviews per page
20
40
Top reviews
Angela
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lobby is beautiful. Elevators out dated scary to take alone.. rooms nice and spacious. But….Walked in to a dusty room sandy floors and mattress was so old felt like you were sleeping on a floor full of springs. If you have a bad back or hips make sure to keep that in mind. Would not stay here again.
Jose
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My family stayed for a few days and we're a bit disappointed. The stove top did not work or heat properly, could not make our breakfast. So we had to spend more money and eat out after we had already bought groceries for our stay. To make matters worse the tv internet connection was poor. We would not visit this place again.
erica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So nice and roomy! Loved this hotel!
Hannah
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place, everyone was nice, service was quick. You did have to pay $15 a day for parking which I think is very unnecessary. But the hotel was located in a nice place. Room was clean. Nice view. Over priced for the stay but it was also 4th July week & busy.
Cherie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pull out couch wasn’t comfortable because it had no mattress, had to make a mattress out of the pillows that was on the couch,has False advertisement, sand all over the floor when we walked in, there were a dead spider behind the pull out couch,WiFi didn’t work,good view off the balcony, like the pool times,nice service.
linda
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff. Clean room,comfortable bed.
Christine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

loved saying here at this lovely location!
christos
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean quiet room 2 minutes from fagers. The staff are honest and reliable. I left 1,000 worth of clothes in my room and it was mailed back right away. Perfect suite for a couples weekend getaway
Terri
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was over 80 degrees outside and there was no air conditioning. We were told to put a box fan in front of the sliders but there was also no screens for the slider. The room was very dated
Elvis
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I like the nice clean bathroom
Kimberly
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This was the perfect valentine's day getaway!! Nice and quiet, just us two!! Never even turned the tv on!! Will definitely stay again!
Shawnda
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Roaches
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I have stayed here numerous times over the past 15 years. Location sells it, and I was down for the Country calling so price sold it as I caught it early. Property rooms specifically are just dated patched up poor to fair at best. Hard goods and all. It’s just time for a full renovation. Last time I will book.
Donna
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Out dated… poor conditions Dirty Bug in drains
Sharon
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice to have a kitchen and separate bedroom
Michael
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

View was excellent and service was good. The property is long over due for a refurbishment. The furniture is old and beat up. Fixtures are rusty. Refrigerator had broken / missing parts and the TV was cracked. Sofa bed was stained and smelled.
David
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

So sad to see this hotel completely dilapidated. Fager sold to Ramada, and they have completely let it go. Water pressure awful, rooms aren't cleaned daily, and we had ants in our 3rd floor room (weird). Sunset view is great, and a bridge to Fagers Island. That's really the only positive.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A bit dated but still in good shape and decent value, big room. Water came in under the counter during heavy rain. Nevertheless, I'd stay again.
shelley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property was very nice, a bit older, but clean, and quiet. The staff were friendly and helpful. The hallway did smell of seafood, but possibly someone was cooking it.
Steven
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

This was the worst hotel I’ve ever stayed at no hot water no water pressure the bed was old and wore out hard as a rock I would have been better off sleeping on the floor they gave us clean towels and blood stains on them in the hallway smells like rotten fish. I would never stay here again every person I talked to also said it was the worst hotel they’ve ever been in too. They do not clean your room. They need to condemn this place I would give it zero stars worst hotel ever
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