Overall Ratings & Reviews Holiday Inn & Suites Goodyear - West Phoenix Area by IHG

Recommended

Great value nice property

Very nice and accessible to other areas

Clean , quiet, easy feeeway access nice gym and pool

The lounge inside is not own by the hotel. You can not take a alcoholic beverage to your room. My only complaint!

The hotel staff was professional and attentive. The rooms were clean and very comfortable. The area is very convenient being only a few hundred feet off of the interstate. The location was also in close proximity to dozens of restaurants and stores. 10/10 stay. Highy recommend.

This was a great place to stay. It was easy to get there. Checking in was easy. The staff was great.

Very comfortable bed and great hotel

The sound of the freeway was so loud I could literally count every car that went by. Also, when we pulled the blinds there was so much bird poop all over the window it was disgusting. We won't be staying here again.

Location was great

Stay was nice and friendly and clean.

Near several shops and restaurant in the hotel was good.

Comfortable, very clean, staff was very friendly. Property itself was great. The road noise is loud when loud cars go by which seems to be frequently. Neighborhood is pretty good. Location is great, lots of places to eat and Walmart is across the street. Bring earplugs if you are sensitive to the highway noise.

Excellent time and good staff

Nice place to stay

Our room was very clean, we felt very comfortable & our check in clerk was very friendly & helpful. If in this area again, we will come back.

Great

Stayed Christmas week. Room above leaked dirty bath water into my room the second night of my stay. I was moved rooms and was told I’d receive “a lot of points” for the inconvenience the night of the incident. Upon checkout, the issue was brought up again. Front desk manager was dismissive and after questioning it, relented and said I’d be issued points. Seven days later, no points in my account and I had to call IHG’s support phone number. When they reached out to the front desk, support was told that my points were “forgotten”. I don’t appreciate dodging somebody else’s dirty bath water and don’t appreciate being lied to. Beyond the manager I dealt with, staff is great and accommodating and very nice. However, being lied to by a manager and having my issue dismissed is unacceptable. Also the breakfast is incredibly hit or miss. Great when the owner of the restaurant isn’t around, bare minimum food, no drinks, and raw bacon when he isn’t. I generally pick this place when I visit the valley and have had great experiences in the past. This trip left much to be desired.

Everything was great

Was peaceful and accommodating