Great staff attention to detail. Great location I feel bad not giving them 6 stars if I can but I must be honest, the ac is big problem to me it was hot in the room.

We thoroughly enjoyed our stay. The staff was all very nice & helpful, and the property was clean & had a unique & special feel. Great location right by the train station.

Beautiful interior. Great location just minutes from train station. Breakfast in the courtyard was a treat! Staff were friendly and helpful.

We loved this hotel and found it excellent value as well. Lovingly restored so that it feels like authentic Venice, but comfortable too and fantastic location. Friendly and helpful staff and a hearty buffet European breakfast included, served inside if it’s chilly and on a pretty terrace if it’s warmer.

Great staff that was attentive to our needs. Wonderful breakfast in a beautiful garden location. Just a short walk away from Piazza Santa Maria Novella, great restaurants, train station and the Duomo.

Fantastic historic hotel. Staff were extremely friendly and breakfast was fantastic. Even had vegan croissants available.

A great location a few minutes from the fast trains and tram to the airport, Were helped find great restaurants nearby and stored our bags until we were leaving.

Great location, beautiful rooms, great breakfast in the morning.

Superb location. A few minutes walk from the Central train station. 5-10 mins from main attractions. Very friendly helpful staff.

Room very clean and close to train and tram station Staff was so informative and absolutely so kind

lovely place to stay in Florence. Have been there twice. The staff is extremely helpful and cordial, breakfast is just right and in s delightful setting. Love the location. We were there in late October and there was no air-conditioning – I think that his country wide at that time of year. Not the best when it's warm and the mosquitoes are still around. But, that's not their fault!

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!

Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!

The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.

Arrived later than expected but still had time for a little shopping and delicious meal in the area.

Top location, excellent staff

The perfect area to get to see tourist attractions, dining options, to and from the train station. The staff were extremely friendly and knowledgeable with great advice. Breakfast on the patio there was also fantastic. Will definitely stay here again

The room had character and we enjoyed earring breakfast on the outdoor patio. It was a short walk to the train station and an easy walk to the Duomo

A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.