The carpet in the room was wet and the room was musty.

The AC in room 438 started to make a weird loud noise in the middle of the night. I’m not sure if it broke down at that time or if it was an underlying problem. But it really made my stay a bit uncomfortable.

It suited my needs perfectly

Ask for more decaf coffee packs. Didnt get zny.

Everything was excellent except for the loud construction workers.

The airport shuttle is a great advantage. Overall, the hotel and staff where good. At the beginning, we experienced some problems with the air conditioning, but the staff helped us to fix it. Unfortunately, the coffee maker in the room didn't work. Breakfast time was quite busy, and it would be nicer if regular plates were used instead of disposable ones, to help protect the environment.

Nice and quiet. Rooms and restrooms are clean

Staff was very friendly and helpful, room was clean, and location is convenient.

Area is not good. Most of the staff were fairly unfriendly and not responsive to issues at the hotel. Pool was locked during open hours and dirty. They give the only pool key to the driver and he didn't unlock it and left to do pickups. Wow. Very poor management. The staff are very careless and unfriendly except the African American gent on night shift. He was very friendly, professional, and helpful. Other staff? No. Rooms are pretty nice though and I didn't have issues with noisy guests. First day though I saw someone walking Police into the building to a set of rooms. Some guy was just creeping around the property and smoking "stuff." Yeah, not a very good area and just poorly managed. Even if the room is nice, looks like a dicey place with dicey people.

Easy access. Great staff.

The staff was rude as all get out! Even to confirm the man who answered the phone completely hung up in my face over a question. I will never do any business with them again.

There are not enough supplies in the bathroom.

I like the renovation and was happy my room was already renovated. The elevator was worrisome because it seemed to struggle and make lots of concerning noises.

Awesome stay! Pool and hot tub was nice and clean. Breakfast was pretty good considering the price we paid! Staff was extremely friendly and helpful. Only downside was the room advertised fitting 4 people but the pull out bed is only a twin. Either way, Will stay again!

Could rearrange parking. Too crowded.

Nice Hotel in a great area

Last minute booking due to weather and inability to fly out of the airport. The free shuttle was a big selling point UNFORTUNATELY the shuttle was MIA the night we stayed and front desk reported they had no idea where the shuttle was. After waiting over an hour for non existent shuttle had a $90 uber ride to get to hotel. At 3 a.m. we were greeted by front desk gal who typed away on her phone while staring at us through the front door. So, maybe don’t stay here when there are mass flight cancellations? May or may not have reliable shuttle service IDK. should have just slept in the airport.

Breakfast was poor. The area is sketchy. Staff were indifferent to our presence. And, our room was right next to the elevator. All night long elevator noises. There weren’t that many cars so they had other rooms available. We were going to leave our car there to fly out of DFW. But felt it unsafe. Made other arrangements. We won’t be back…ever.

Location is accessible and sfaffs are friendly.

Friendly staff and easy check-in process