Overall Ratings & Reviews Mountain Chalet Snowmass

Great location. Awesome bed

Parking is really far away from the hotel. Hot water was not available in the shower. Front desk was closed after 9 PM so we couldn't ask for any help whatsoever until next day morning.

The hotel was fine for a hiking trip, but really needs to be updated. It is pretty old and in desperate need of renovations. Staff was friendly. The breakfast was typical of a free breakfast.

Staff very friendly and always want to give an excellent customer service. Parking was a little far away from the hotel though.

Very good place

It was warm and clean and the breakfasts were tasty.

Hotel staff was great. Property itself is older and could use some upgrades.

Wonderful property

The staff was great and very accommodating. The hotel is old and the rooms are somewhat outdated, but was sufficient for an overnight stay. The shower was cold (even let it run for 15 minutes).

Location

I'd like to that.It was up in snowmass and very beautiful. I didn't like that. The person at the front desk didn't call me or text me with a code for the lockbox. So when I arrived, there was no getting keys for my room that I had already got charged for.

True ski in/out. The staff serving breakfast and lunch are so nice and the food is delicious. Would definitely stay again.

Perfect

Location is great. Beds, showers, the gym, etc. are all pretty dated. Very dated and old. My son asked if the hotel was from the 1900’s. However, the staff is amazing. We really love them. We missed the old breakfast and lunch where you could just grab what you want quickly and go. They started serving the food, so you get tiny portions and it adds about 15 minutes onto your meal when you’re just trying to hurry and get back to the slopes. Also, a lot of the meals are not kid friendly which stinks compared to the meals the last few years. The ladies are very kind in the lunchroom, but we miss the kid friendly lunch choices. Also, once you book a room it is non refundable.

Basic older accommodation slope side, great location

The breakfast was really good. Disappointed about the pool and hot tub, need updated.

It’s an amazing location and the breakfast and lunches provided were phenomenal. The housecleaning crew did a great job too- always a super clean and tidy room to come back to each day. You also can’t beat the shuttle service to and from the airport. Thank you to the entire staff for making our stay incredible!

Great breakfasts, ski in, ski out. Mall/village right there.

awesome location.....ski in and ski out.....

The property is so convenient to ski in ski out. The staff is so helpful and friendly. Having breakfast and lunch provided was a bonus. We would stay there again