Everything was great. Friendly staff and flexible.

The breakfast was great compared to other hotels, which don't have protein/hot food . Staff were respectful and always made sure breakfast was full. Very good location, close to both Santa Cruz, Santa Cruz mountains and monterey. one thing that needs a fixing is the hole in the shower and the black having a black stain that was hidden in the bottom of the bed. Would be a lot nicer if a pool facility was added

The bed sheets had stains on it and the room had bed smell

Clean, quiet, friendly staff

Still need more lighting

Stay was good. Room was good but could use more lighting especially in the desk area. Very comfortable and quiet. Close to food

We had a quick family trip. Stayed two nights. The room spelled like mold. Couldn’t find where the smell was coming from. Finally I saw it was on a lamp shade. The bed was hard and the pillows were lumpy. The lobby was very clean. The elevator not so clean. Overall wont be staying here again.

Basic amenities. Hard mattress.

Excellent service, keep up the great job.

Adam at reception one of nicest employees ever!! Quiet place to stay.

Bad experience, house keeping came to clean the room and left the door open all day, anyone can walk into the room, didn’t feel safe afterwards. Elevator not working, phone on my room wasn’t connected to report the issue, spoke to the Manager and he try to resolve the situation, offered 10% back, and re-training his crew.

A good clean, bed bug free place to stay! I would return again!

It was motel quality for the price of a hotel.

The folks who work here are very nice. Our initial room smelled very strongly like cigarettes and they quickly moved us to a suite. The mattresses don’t have liners and just have a fitted sheet on top, making it easy to see stains on them. The curtains had mysterious stains (soda probably) and in general it all looks a little old. The floors were clean, the counters were as well, but it is generally just a little run down looking. Breakfast isn’t much either. Again though, the folks who work here were super helpful and friendly.

The staff was friendly and always offering to help. The room was comfortable.

There was a notice in the lobby to say that the fire sprinklers were not operable and I noticed the elevator inspection was eight months expired. Aside from the safety concerns the hotel was very unclean. It was just a depressing place to be.

Room was clean but room was not ready for handicapped bed was to soft

rooms look old and rundown, bed sheets looked stained and dirty!

Mold in shower. Halls smelt like smoke although it is non smoking. Breakfast was poor. No variety on cereal eggs gross coffee very bitter and tasted old even first thing in morning left coat in room on check out but when called next day. Told they didn’t have it

The property is old. The room we booked was not as described, so they did put us in a different room. We stayed 3 nights, and every night our room key did not work and had to be re-programmed. Breakfast consisted of microwaved sausage patties and eggs, cereal but on days, there was no milk, and no fresh fruit ( I asked, and they said there wouldn't be any) Your 'safe' food was yogurt and mini muffins, and if you were lucky waffles, if there was any batter left. They did not restock. If I was to stay in the area again, I would pass by this property; it's not a good fit for us.