8.0
Very Good
From 521 reviews
Cleanliness

8.4

Room Comfort

7.4

Location

7.8

Service and Facilites

8.2

Traveler Reviews SANA Rex Hotel

Number of reviews per page
20
40
Top reviews
Melanie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed here for one night before my flight back to Canada and everything was as expected. My balcony was huge with an incredible view, which was the highlight of the room. It was very nice to have such a spectacular view to remember my last day in Lisbon. The staff was super nice also.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is only the second time in my life, and across multiple countries, that I have truly regretted having to leave a hotel stay. From the moment we walking in the lobby, to the moment we left, there was something special about SANA Rex Hotel, Lisbon. The reception was above and beyond as the staff speak multiple languages and are ready and willing to help you into your room or even upgrade if possible! The room itself was quiet, clean, and had everything you might need. The bathroom even had marble in it! The hotel, like Lisbon itself is seasoned, cosmopolitan, and very regal. It combines modern technology (the SANA App) with time-honored personalized service the Hospitality Industry every where should strive to match! Location? You are adjacent to Edward IV park, which offers a stunning view down to the water and beautiful walk, all the way down to the major town square, also on the water. If you need busses or Uber/Taxi, literally right outside and in front of the hotel is all you could need! However, hands down our favorite part of the hotel stay was the dining and top notch service put on by Ricardo and his associate Ms. Davis. You WILL be impressed by the kingly setting and offerings of the dining area, especially for breakfast. Do yourself a favor and book a stay at SANA Rex Lisbon :) I WILL be back!
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good service, tasty buffet and convenient location, but the room was not very clean (left over package left in a drawer)
Saeed
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel and our room was nice and comfortable. Staff are friendly and hospitable. Breakfast was great. Location is great and in walking distance to many tourist attractions and public transit.
Bobbi
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was fine. The location wasn’t really near things a tourist would go to. The rating most of all was due to the staff being very unwelcoming and unfriendly. Reception and the restaurant staff hardly made eye contact. Not a smile among them. The bar guys were the exception. Very nice.
KM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great staff, especially reception. Nice buffet breakfast.
James
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Sana Rex exceeded my expectations for a quality traditional hotel with first rate staff, breakfast and rooms...all at a great price and beautiful location with views of a large park and Lisbon. I will definitely stay again.
Saeed
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Our flight landed in Lisbon early in the morning and we arrived at the hotel at 10am. The gentleman at the reception desk checked us in early without any additional charges. We were upgraded to a suite room which was great. The hotel is nice and clean with no weird smells. Beds are clean and comfortable. The breakfast is great and has a big selection of food. Staff are hospitable and friendly. I would stay here again and recommend Sana Rex.
Read More
Catarina
icon-Leisure
Leisure
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room felt old and outdated, and the lamp above the bed was confusing to turn off, which was frustrating. On the bright side, the receptionist working in the late evening was very kind and accommodating.
Debbie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel locate at a quiet area and the breakfast has a lot of selection
David
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great friendly staff. We will definitely be back.
Roxana
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It is a great 3 star hotel.
peta
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Staff where so helpful and friendly
Verified traveler
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The room was great, and overlooked the park; I had been concerned about road noise, but actually it was fine. The room was clean and well presented, and the facilities were good. Staff were all very helpful. Breakfast was excellent. All in all, very happy and would recommend.
Eugenia
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Not to expensive
Chi Ki Cindy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location, feel very safe and quiet. 10-15 minutes away from the red line or the blue line metro stations. Staff are a knowledgable and friendly.
Michaela
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

A wonderful little hotel. A note that they do not seem to have the menu listed on their website available unless you are part of a group.
Sulagna
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Different from the picture
Renzo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

This hotel was built as some sort of a designer hotel experience. It is absolutely not this. It was pretty old and fairly cramped. The location was just OK. This hotel is mediocre at best.
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The staff were fantastic and the breakfast was excellent. Very enjoyable for a traveller
Number of reviews per page
20
40