8.0
Very Good
From 956 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

9.4

Service and Facilites

8.4

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Traveler Reviews Comfort Suites Southaven I-55

Number of reviews per page
20
40
Top reviews
Randy
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bugs on bed
Tammie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The beds were comfortable. The bathtub had a bad spot in it and there were sugar ants in the room. There were not a lot of them but periodically but at bedtime and S I awaken each morning I would see them. There was also splotches of paint on one wall.
Raymond
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff is very nice and accommodating. The property is well kept and clean. Many restaurants in walking distance as well as a movie theater. You don't realize how close you are to the grit and grime of Memphis unless you head north a few miles. It's almost like South Heaven has a wall around it to keep all the poverty, crime and drugs of Memphis out.
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Todd
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only complaint would be that there was no shower curtain and the shower rod was loose. Desk clerk said it had been written up for a couple of months. The Engineers should be faster then that in there repairs. Over all the place was very nice and staff was great
Stephen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Where to start……. Pubic hair in each bed. Snotty nose tissues in couch bed. Infested with ants. Toilet would not flush. Never restocked rags or towels. Never had new sheets put on unless we did it. Elevator does not have inspection certificate in it. And it was in terrible shape. Blinds missing rods, so you could not close them.
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samuel
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I stayed the 11th and 12th of April in a double bed room 224.the first you get it made loud noises just from sitting on,any kind of movement on made the squeaking noise louder.the real problem i had it was kids running up and down the floors all day and night ,i called the front desk a couple of times but it didn't do any good,i guess kids gonna be kids ,not sure what was going on but it was a lot of kids.i was really surprised about the bed
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Brian
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Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Convienent area.
Mike
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff I talked to for sheets and blanket for pullout bed spoke no English. They did not bring fresh towels.
Meemee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The front desk clerk was friendly
Amanda
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room we were given was nasty. The front desk blamed housekeeping. Looked like all the did was make the bed.
Stephanie
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We arrived at the hotel around 10:30pm, after a long day of driving, and found out that our room wasn’t cleaned yet. They did offer to clean it, but we decided to take a smaller room. They were going to reimburse us for the difference in room prices, however, since I got a good deal on the original room, they said they would just give us the smaller room for the same price. It was a little frustrating, but we were tired and
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Amy
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean and great service
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff was great. Hotel needs updates.
Tracy
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It needs to be updated.
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was very nice place
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Was in town for a dance competition. Close to shopping, dining and more. The manager was very helpful to us.
Quintarius
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s always clean
Susan
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was a little bit of an older comfort in, but it was maintained very well. The staff was cooperative. The room was clean, and the beds were OK. The pillows were not very good. They’re way too soft.
Dan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Check in lady was excellent.
Michael
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was in bad shape. It rained in the window. The shower curtain was broken in the bathroom. I ordered a non smoking room but was out in a floor where they were smoking. On top of that I left a brand new baseball cap I. The room that is worth $50 and they said that they couldn’t find it in the room.
Number of reviews per page
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