Overall Ratings & Reviews Fairfield Inn & Suites by Marriott St. John's Newfoundland

When I got to the hotel, the computer system was down no problem. I waited a bit to get my room and then it was taking too long so the attendant at the front desk gave me what he called a temporary key to get into my room. When I went to my room, the temporary key did not work so I had to go back down to front desk. The system was still down, so then I had to be escorted by who I think is the custodian of the hotel and he opened my room door, but that's after having to wait for him to arrive to the lobby to pick me up, which took several minutes. I checked in on Monday and I understood that housekeeping is only every second day so when I left the hotel at 10:30 AM on Wednesday morning, I asked that my room be cleaned when I return to the hotel at three. It still wasn't clean so I went back down to the front desk to ask once again if my room would be clean and I was rest assured that it will be done by 4:30 because that's when housekeeping leaves. As a result, I went to the pool for one hour and 20 minutes and then I returned to my room at 4:20 and to my surprise it was still not done and then I had to call back and make a big fuss over the phone and finally they came in our room, but they rushed everything because they were leaving at 4:30 meanwhile, we had to shower while they were in our room cleaning because we had the reservations for supper at 5:30. I've been outside of the city. I also told the front desk person that the fridge actually froze my entire grocery.

I have stayed at this property more than once It has,always had coffee in the lobby at all times, but nit this time Small bottles of creams etc in the bathroom.and always had a haurdryer in room I was disappointed this morning after my shower that there was no hairdryer to dry my haur .rhe breakfast fiod is not the greatest anymore. Scrambled eggs were like rubber, hash browns were burnt up the only item that was actually giod was the sausages

Beautiful hotel

close to everything

Clean and great area. Parking can get full FYI

Every thing was great

Nice and quiet

Hospitality

Family friendly

Very nice hotel!! Breakfast is #1

Clean

Great Stay!!

I liked everything, was treated so good and the family had a blast

Nice hotel…

Can sign into your Netflix

Clean hotel l, friendly staff, great pool area

Staff was friendly. Cleanliness is a 4/5. The area where breakfast is served is too small. Families pick this hotel because breakfast is included, but it is the most inconvenient set up I have ever seen at a hotel.

Great place

Very clean

Accomodating staff.