Best Western Valley Hotel

Explore Best Western Valley Hotel
8.6
Very Good
From 443 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

10.0

Service and Facilites

9.2

Traveler Reviews Best Western Valley Hotel

Number of reviews per page
20
40
Top reviews
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, I went stayed here with my wife when we went to the Embers festival. Lovely place to stay, parking fine and enjoyed the meal in the restaurant. Breakfast was really good and the staff were all wonderful. I would definitely stay here again
Edith
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful location surrounded by its own gardens and within a woodland setting. large comfortable bedrooms.
Jairo
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely staff, food and garden, such a shame the floor is so squeaky and noisy, and the bed so old and uncomfortable.
Zoe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was lovely, very clean staff was so friendly and helpful. Brrakfast was the best, quality ingredients and great choice. The only thing that let it down was the mattresses are so hard and lumpy
john
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overall excellent, we had a huge bedroom up two flights of stairs but not too steep, as the building is old there is no lift. Restaurant had great view of the gardens and a good menue, reasonable price and varied choice. Breakfast was cooked to order with again a good choice. Outdoor seating was great on a warm day just looking over the gardens and a short walk down to the River Severn
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Lynn
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly and welcoming staff. Beautiful gardens easy walking distance from the Ironbridge. Lovely hotel, say parking, great food, including breakfast. Happy to recommend.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had a lovely 1 night stay. Staff very welcoming with good food and service in the restaurant.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good clean room and amenities. Great location
Paul
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff were excellent but the room was tired
david
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely room, helpful staff, peaceful stay
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice big room, staff lovely, had problem with shower head but this was sorted out straightaway.
Mark
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Staff and dinner, both excellent
Nicholas
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Yes room was nice sevice good staff very friendly helpfull
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel's location was beautiful due to the backdrop of the trees and hills and on the river Severn. Internally the hotel is very traditional with old features, fixtures and fittings. Single glazed windows led to it being cold in some areas, especially our room and creaking floors. Meals and beers were good and staff very helpful and polite. We wouldn't stay again but that's not a reflection on the hotel, it is just us wanting to stay in other hotels in different locations. Fully recommend though 😃
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Steve
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Stayed before, always return when staying in the area. Lovely setting. Rooms are 3.5/5, food is 5/5
Hannah
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff were good . Clean hotel all over. Rooms clean. Stayed in twin room but was put in room with shower facilities for disabled . Comfy beds rooms are cleaned daily and supplies with coffee tea milk etc. would prefer breakfasts included in price have to pay extra.in good location we l kept gardens.
Kim
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Welcoming staff, easy check in and lovely spacious room. Easy to find location and ample parking.
Bronwen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

.
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely friendly staff. Clean room. Lovely breakfast
Teresa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The property was lovely and the staff. The only complaint would be the rooms were very hot and a strange humming sound presumably from the heating which made it difficult to sleep
Number of reviews per page
20
40