Overall Ratings & Reviews Best Western Manassas

The staff was 100 percent committed to customer satisfaction

The staff was very nice and helpful. The room was very clean.i just didn't like the bed (too stiff). The breakfast was great...

Easy check in with a most friendly & helpful gal. Room was clean & comfortable. Breakfast offered enough variety. Would definitely stay again if in the area.

Brenda in the front desk always very friendly, and the service was good. delicious breakfast

Honey. It was ok. But shower has no water pressure. Plus bathroom door would not close. The breakfast was great and service was also great too. So a good stay overall.

The room, super clean and quiet the hallway needs a little cleaning. Overall great for the price

Excellent coffee

Comfortable and a good price! Free breakfast was decent. Unfortunately no elevator to get to the second floor but the stairs were fine for me. There were no outlets near the bed to plug in electronics which was a bit inconvenient. The room was clean though and staff was friendly!

Very clean comfortable in accessible room but shower leaked water in floor making it a hazard.

We had an event in Manassas, and it was very convenient to event. Breakfast was good and room was clean and comfortable.

Staff was extremely accommodating, most particularly Durrell.

Staff was super accommodating, most notably Durrell who went out of hisxway for us.

There was no place to do any shopping. If I wanted something I had to order.

The 1st room we were given had a terribly moldy bath mat in the tub that had never been cleaned under. Yuck. Toilet top did not fit the tank. Moved us to a clean room

New employee working front desk could not find the reservation, therefore was not able to check in. Supposed to get a refund after talking to manager about the problem today. Don’t see it yet?

Very friendly staff and fair price!

Great customer service especially Brenda she was great and very personable with great customer service. The room could have used a little TLC but not bad. We would stay there again.

Like stay in here nice people and everything is clean, great breakfast

It was a brief stay. But what I experienced was remarkable!! I'll recommend it to Friends and Associates as well.

The TV didn't work at all and the shower never work for my one and only night stayed.