Best Western Plus Otonabee Inn

Explore Best Western Plus Otonabee Inn
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Best Western Plus Otonabee Inn

Number of reviews per page
20
40
Top reviews
dustin
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff and very nice experience
Jim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean, spacious room Friendly helpful staff
Denis
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff good , problem is that the bed was terrible , the mattress need to be changed , it makes a big hole in middle. Terrible for the price we pay for the room
Dwayne
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Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful, the room was clean, the bed was very comfortable, the shower was amazing. The view from the room was lovely as well.
Doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great room great stay
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes it was a very clean, large room. Hairdryer wasn't working and they replaced it immediately. Very nice breakfast included. My only concer was the area around the pool was very slippery, should have ab anti grip coating on the tile.
Sandra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent accommodations
Graeme
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Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Tassi
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Went to this hotel for a 2 night stay. The check in girl was rude upon arrival. The first night was good. I got back from a meeting at 2pm the second day and my heater broke while I was out (the room was 61 when I got back). I called the front desk and they said they would call maintenance and send them up. The heater needed fix and so I went to supper and a Peterborough Pete’s game after (they won whoooo!) when I got back to my room around midnight the heater was on. I woke up at 5am to the room being 64. I called down to the front desk to try and get a different room to finish my stay. They were sold out and did not have another room for me. The front desk called me back 2 mins after and offered me extra blankets. I accepted but couldn’t get back to sleep, so at 7 I went to check out and start the 4 hour drive home. When I checked out I asked if I was going to be reimbursed for the night. They said no and they gave me a 33 dollar credit. So I still had to pay almost full price for the second night and a room I hardly used and was freezing most of my stay. Very disappointing, from now on I will be staying at the Hampton Inn in Peterborough.
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John
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel continues to be our go to when driving through Peterborough. The Staff are friendly and courteous. They breakfast is always lives up to what we need. We will be back again.
Rodney
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Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Spotless,friendly staff,options for continental breakfast was very tasty ,affirdable,pool depth,hot tub heat.
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location and check-in was great. Loved the hot chocolate and coffee station in the lobby
Gavin
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Junior hockey team (2 nights in a row) caused complete chaos and noise, making it too difficult to sleep. No response from the hotel.
Alex
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We stayed on theb1st floor. Room 129. Originally we were in room 127. The room smelled like stale tobacco and cat urine. I asked to be moved immediately. They later moved us to 129. The room smelled like cat urine and mold. They informed us that the hotel was sold out. I didn’t sleep the entire weekend as my headache was pounding the entire time I was there. I would recommend not staying in that wing of the hotel as it is likely a health risk.
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Claudine
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Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was all perfect!
Mary
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The front desk clerk was lovely and very helpful. The room was very clean and comfortable. I like looking out on the river. It is pretty and so quiet in the winter. I love having a fridge, microwave and coffee maker. Unfortunately, the bathroom fan is pretty noisy
J
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room is clean. Checking in was quick and easy. Manager at front desk was very friendly, courteous and polite.
Oshadhi
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was fine. We love breakfast menu anc service. We had a good time.
Jane
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was fine but nothing particularly special. The beds were great though and had really nice linens.
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was wonderful
Number of reviews per page
20
40