6.8
Pleasant
From 643 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

7.8

Service and Facilites

7.4

Traveler Reviews Manchester Airport Stanley Hotel, BW Signature Collection

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 288 week(s) ago

Expedia Group verified review

Very convenient for Manchester airport. The room was comfortable
Mary
8.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

A nice hotel, handy for the airport. Ate in the restaurant which was pretty good. Room was ok with good bathroom but very hot at night.
Shazza
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 288 week(s) ago

Expedia Group verified review

Stayed here for 1 night after returning from holiday as landed in Manchester Airport late. Check in was quick & easy. Was allocated room 315. Room was extremely hot. Radiator was off but looked liked main boiler heating pipes were chased round 3 walls of the room & bed was in middle of this. Was like lying in an oven, opening the tiny hopper windows made no difference, a very uncomfortable sleep! Told receptionist in morning on check out and she didn’t care.
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Mellissa
icon-Business
Business
6.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

The plug holes need to be cleaned desperately as full of hair and don’t drain well. The sheet didn’t cover the mattress so I spent all night fighting with it and getting tangled up. I had an exec room so was grateful for the sofa.
Steven
8.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

Well worth the money. Great service and good food.
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Everything was brill. Food was lovely and staff was helpful.
Mitesh
icon-Business
Business
6.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

It was just okie. I will not go back again.
Radheswari
icon-Business
Business
4.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

I was attending for an exam at the hotel hoping to have a relaxed night before hand. I arrived at 6pm after work and was not able to check in due to the unforseeable power cut. However we were told electricity would be back at 7:15 and so we all waited in the lobby but were not informed that the check in was open and other guests started arriving and were checked in before us all and so I was not checked in until 8:30. It was unfortunate
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Yvonne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

The room was modern and had a bath as well as shower, the bad things, the phone didn’t work so couldn’t order room service, the room wasn’t cleaned properly, dust on ledges and bed side drawers, carpet wasn’t vacuumed properly I:e: round the edges and under things. The service wasn’t good either, we went down to see if we could order some food to the room ( phone wasn’t working) there was nobody on reception so went to bar just got ignored they was to busy worrying about a wedding they had on, so went to the restaurant, we wanted a pizza just veg ( I’m vegan) was told could only have it with cheese on ( I’m vegan) so ended up walk-in in the poring rain to get a takeaway needles to say we won’t be staying again
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Alymac
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Staff very helpful and so friendly could not do enough for us
CATHERINE
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

I had room 216 and it was lovely to be able to curl up on a sofa and chill while watching tv.
martin
icon-Business
Business
4.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

This was a business trip, the rooms heating was constantly too high despite a complaint made nothing could be done about it, a fan was provided which did nothing, there was no air con... wouldnt stay here again
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Hotel was okay-is, room quite small though. Please be prepared to pay a £100 fine (£60 if paid within 14 days) for parking. Even after registering the car with the reception, I still got a fine from Parking Eye and they did not remove the fine despite being told that I was staying at the hotel AND had registered the car with the hotel (as I was asked by the hotel to do). The hotel themselves haven't got back to my email response too! So beware.
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James
10.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Had a great stay before jetting off on holiday, the receptionist was very helpful informing us that next time we can book to leave our car at the hotel, The rooms were very clean, the one problem was the draft lager at the bar was very poor, they replaced it immediately with another brand, but the lines defo need cleaning
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
6.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

Numerous stains down the base of the bed, bath dirty too. Room was too hot and window only opened up really wide so couldn't open it due to having children with me. Staff was very friendly, but quiet, requested towel for my room and none was brought up. Breakfast was very expensive and not at all work the money you pay, ended up paying 5pounds each for my children to have a bowl of cerial.
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CATHERINE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

Perfect hotel for Manchester Airport also for when I am seeing friends.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

Good deal on parking with hotel stay. Spotless rooms and facilities Not helped by housekeeping staff entering room at 7am despite a do not disturb sign
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

The bed was very comfortable but there was an almighty pipe which pumped disproportionate heat into the room that could only be countered by permanently opening the window. Obviously, that exposed us to the potential for noise from traffic from the road. More of an issue on a weekday than on a Sunday morning when we stayed. The room is a little bit in need of a coat of paint.
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Verified traveler
2.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

Check in far from efficient & by luck spotted we needed to book in our car to avoid a fine- receptionist did NOT tell us this!!!! Rooms very tired.... had to be relocated as tv didn’t work & we had no towels. When we tried to shower there literally was NO water...... a drip of cold water even after trying to run the shower for 10 minutes on hot...! I’ve travelled extensively in third world countries & not experienced anything as bad!!!! Not 4 star at all.
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Outdated and isnt nothing special. Rooms were wrong too.
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