Courtyard by Marriott Waterloo St. Jacobs

Explore Courtyard by Marriott Waterloo St. Jacobs
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Courtyard by Marriott Waterloo St. Jacobs

Number of reviews per page
20
40
Top reviews
Mara
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice stay
Leah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very clean, nice, comfortable.
Magdalena
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel! Clean rooms and comfortable beds!
John
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good spot and clean hotel
LISA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff
Bashir
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The best hotel in that hotel corridor down the street from St Jacob's Market. The best part of the hotel is the friendly, helpful staff and receptionists.
Orville
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was wonderful. One young lady was being trained and between the 3 of us the process was a pleasure.
Greg
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean, tidy and quiet. Deor up to date. Staff very helpful.
Rukshana Nazim
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mold in the shower. They didn’t bring additional sheets for the pull out bed. Staff smelled
Melanie
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean, the staff accommodating and the food delicious!
Rekha
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist offered to clean it herself. If that is a hotel policy, I think it is very unhygienic. I also feel that it will be helpful to staff their front desk with more staff because there is always a delay with a lineup at the front.
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Debra
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Welcoming front desk staff and very quiet
Kimberley
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay. Booked last minute and from.check in to check out it was easy and comfortable.
Teresa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room.
shirley
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Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room and staff were great.
Abdulaziz
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Dan and Debra
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Other than no tv streaming available, No complaints. Short stay.
Samvida
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and a good size for the price I paid. Overall, I liked the hotel! The one complaint I have is that I was disturbed each morning around 10-11 am by the cleaning staff in the hallway talking very loudly outside my room.
Kim
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was clean Staff didnt inform us of the wifi password or how to get our free breakfast Room was very nice and bed very comfy
Kesava Raja
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It is OK
Number of reviews per page
20
40