Room nice and quiet and as described and pictured. Staff welcoming and attentive. Only niggle was the laminate flooring outside the bathroom was damaged (perhaps from previous shower flood) and hadn’t been repaired fully, which left it rough underfoot and looking a little shabby in that part of the room. Stayed with our two young children who enjoyed having the park and playground(s) right out front of the hotel.

This was a great little find. Sits in the courtyard of a hotel. Huge one bedroom apartment. Had a laundry!! Which a month into traveling a godsend. Walking distance from train station and tram stop right outside. In Innsbruck you get a welcome card Which includes public transport travel. Shopping Centre down the road. It snowed while we were there and minus 9 but we’re Never too cold

The room was very clean and large. All desk staff very kind and helpful. The gentleman had a jacket and tie on which enhanced my experience. I would return here in a "heartbeat"

Nice lace, excellent location, easy access to public transportation,

The place was very spacious and clean. The staff were extremely nice and helpful.

Very spacious! Clean room. Safe area. Nice staff.

Lovely stay at this comfortable friendly hotel. Special mention to the very helpful Victoria on reception who provided excellent customer service.

All the polish of a hotel but the independence of an apartment. The place was pristine and conveniently located within large suitcase rolling distance of the train station and next to a park that was beautiful in the spring with the stunning backdrop of the mountains.

This is for sure one of the best hotels we have stayed at. I would rate it even more than 5 stars. The reception manager was extremely helpful and went above and beyond to accommodate our requests. We highly recommend this hotel.

Apartment stay perfect for us. Great location, team stops right outside or an easy 10 minute walk to the town centre. Apartment lovely and warm after a day out exploring in the cold. Welcome card useful - free public transport including the airport bus. Steam room and sauna great - modern, clean and seem not to be overused. Great stay. Vielen dank

Great stay, highly recommended.

Stay was very good. Helpful staff, good breakfast option and laundry onsite.

Spa was really nice. Enjoyed getting European style with many others(ooh la la). Great people

Great stay, apartments are well equipped, spacious and bright. They are perfectly located with tram stops right by them. The owners and management are also very cordial. Would love to stay there again.

The room was large and comfortable. The hotel was in a great location - there was a tram stop almost directly across the street. Our issue was with the air conditioning. The system was set to turn off after 3 hours - something we discovered at 2am when we woke up to a ridiculously hot room. We turned it back on and then woke up again at about 5:30am - again to a very hot room. We spoke with the staff and apparently there was a setting that automatically turned the air off after 3 hours - which would be fine had it not been getting up to 30C. It made for a miserable 3 nights of broken sleep.

Convenient location. Creaking floor.

Great appartment!

Spacious, clean and comfortable. Convenient for city centre, shopping and transport links. Reception helpful and well informed. Apartment was a little too warm, did not have a microwave and a teapot or similar would have been useful.

Great service. Staff at reception were very helpful. We stayed in the apartments which were clean, spacious and comfortable. Excellent location too!

Excellent location (no 2 tram stopped right outside). Accommodation was very clean and all staff at the hotel were very helpful. 5 mins away from the centre of Innsbruck