Overall Ratings & Reviews Best Western Plus John Jay Inn & Suites

The pictures on line look amazing,I booked a suite but what a disappointment when I got there. parking was full,when I checked in they Demanded a copy of my credit card (already paid at Experian.con) .when I checked out and request for them to delete my information they declined and said they may need to charge after they check the room. when I went to the room I wanted to leave but they would not give me a refund. I left around midnight and did not feel comfortable spending the night there.

Good

It would be better if you had egg breakfast menu.

Everything it’s nice tks

Good prices good staff quiet property

The property is ok. The bathroom sink is in the bedroom area which bothers anyone still sleeping bc of the lights. And the breakfast is horrible.

It was clean but my granddaughter found 1 socks under de bed didn’t belong to us

Good service, clean, quiet, nice.

It was alright for a one night stay. It just didn’t offer other basic things that other hotels offer like a crib or play pen for my baby to sleep in so it wasn’t very convenient for a family.

Excellent

Friendly staff

This was a very spacious, comfortable room. The continental breakfast was very effective, and available when we wanted to leave early for our day's activities. The only issue was our card keys never worked for the side doors, which made it challenging to get things from our car in the evening.

Bs

Very accomodating hotel. Pool is not heated, and jets arent working in the hot tub. Tried both timers. Everything else was great.

Great service Outdated furniture Rooms clean but the facility cleanness can improve

This is my first time staying for two weeks, and I liked the customer service. The staff is very friendly. The place is very clean, safe, and comfortable. I recommend it. I'm thinking of staying for two more weeks.

Henry was amazing.

It was a short stay. Was out most of the day and just returned late night to sleep. Hosekeeping is efficient. My room was clean, Howevever, breakfast is very very poor.

Very nice room, clean, nice staff and like the cappuccino machine, but the 1st floor was very noisy up until midnight. I had a hard time falling asleep. Bring ear plugs.

Everything