Overall Ratings & Reviews Cerano City Hotel Köln am Dom

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We were greeted with a smile and wonderful service. Parking was available for €7 per night. A lift took us up to the 4th floor. Our room was adequate. Enough space for two large suitcases. All was clean. Very impressed. Breakfast was amazing. All was there for a full breakfast if wanted and the staff were very attentive. The position of the hotel was perfect. About 10 minutes walk from the Dom. Hop on Hop off bus. Restaurants 5 minutes walk. Very pleased with our choice. As all hotel with great service. Highly recommend.

Very unorganised reception and useless WiFi but a nice enough bed

Staff were friendly and helpful. The room had no aircon, very stuffy and after we had a shower it was very hot and humid as there was no extractor fan in the bathroom. Being on the ground floor we did not Feel safe leaving the window open. Very good breakfast with a good selection

Other reviewers said that this hotel is tired and in need of refurbishment. Absolutely true. It OK, but not great. everything looks a little worn out. Beds are really comfy though, and the shower is excellent. Food is mediocre, unless you only eat fruit - there was a lot of fruit! Staff were friendly, in particular the older man on reception who was really helpful.

Lovely hotel in middle of Cologne. Very cozy with nice breakfast. But note that this hotel does NOT have air conditioner as advertised at Hotels.com They have a parking garage with extra cost but it's worth it.

We stayed for two nights and wish all of the hotels on our 19 day vacation were even half as special. The service provided was exceptional. The lobby was warm and inviting. Fresh fruit : apples, oranges, apricots, and kiwi was there for the taking. The breakfast was included in the very reasonably priced room rate. The buffet included scrambled eggs, bacon, sausage, 4 flavors of yogurt, breads, 6 cereals, freshly brewed coffee, and too many to count fruit offerings. The free parking was across the street in an underground lot not open to the public. The only drawback was the lack of air conditioning. The weather was hot and humid at night, but opening the window made sleeping possible. If you visit Cologne, Germany..stay at Cerano City Hotel.

The rooms were comfortable with one bed. Room was small but cozy, a renovation with new carpet would go a long way. The breakfast was 5 star breakfast in a 3 star hotel. It was excellent!!

Wasn't what I thought it would be :/

Free safe parking! Great wifi!

We stayed here on our way to Prague to break the drive from the UK. The hotel was basically for a night's sleep, however we walked to the Dom & had dinner in Cologne near the river. The breakfast was one of the best I've ever had in a hotel & was amazing with its choices of juices, smoothies, selection of hot & cold foods.

A wonderful boutique hotel in a great location near the Dom. The lobby and breakfast features bins of fresh fruits.

Our stay was really uncomfortable. It's true that we reserved for the economy room, but we got the most horrible room in all the hotel, just behind the reception and with a mirror to the street. On the other hand, somebody in the reception was smoking and we could smell all the cigarette. Also the bed was not good, because apparently is old. The TV does not have any channel in English, so if you do not know German, is impossible to understand. Finally you can wake up very very early because you can hear all the people that starts to breakfast at 7 am.

Hotel is approximately 10 minutes walk from the Koln (Colone) main station and only 2 minutes from underground station. Staff are very friendly and have a good command of English. Rooms furniture was a bit dated but was clean and fresh. Free wifi all areas. I was surprised at the vast choice of breakfast options and display, I really did not expect as much for a quite a small quite hotel. Loads of fruit to choose from in reception. Daily house keeping. Would definitely visit again. Only fault I could find is toilet/shower room is not very large, but then again not the one place I was interested in spending time in whilst visiting beautiful Cologne

staff was very nice. not far from shopping and restaurants area.

The first room I checked into (late, around 10pm) was the dreaded room 40. It's basically a cupboard right behind reception and is the worst room I think I've ever stayed in. Noisy, hot, cramped, and the only window leads right onto the street, so you can't open it for fear of being robbed in the middle of the night! The next day some people had checked out and I got a decent room on the 3rd floor that had a fan! Thank you Cerano Hotel for moving me, this made the remaining 5 nights bearable. The room was basic, but the bed was comfy and although the bathroom was almost comically small, I was only there to sleep and shower in the morning, so it was fine. The hotel offers a complimentary continental breakfast, which is decent - some nice meats and cheeses, and some lovely bread. Their coffee is very good, too. It really is just a B&B though at the end of the day - no bar, no gym, and no frills. You sleep there, you have breakfast there if you're in a rush, and that's it. On the plus side, the cathedral (the Dom) is no more than a three minute walk from the B&B, and that's where you'll find the main group of bars and restaurants. Oh, and if you fancy something non-German, there's a gem of a British pub called Jameson's about a 2 minute walk from the front door of the Cerano B&B: the air con is working overtime, and the food is fantastic. Overall: if you need a bed, there can be worse places (like room 40!), but it really is absolutely zero frills.

The hotel looks a bit run down from its appearance. The carpet and wall paper needs some rework. But they have very spacious and spotless bathrooms! The breakfast buffet was huge too. Staff was friendly and attentive.

I didn't even stay there that night. I reserved a double bed for the night through hotel.com. The worker at the front desk apologized for accidently booking a vacant double bed when there was only a single bed available.

For various reasons, I unwittingly ended up scheduled to arrive in Cologne on 11th November, the start of Carnival, which meant that room availability was at a real premium. The Cerano was one of the few places with availability, though extremely overpriced compared to their normal rates. Price aside, it was a pleasant enough hotel - good location an easy walk from the station, friendly staff, and a room that met my requirements. The only downers were that there was no light switch near the bed, the wifi didn't seem to remember the passcode as well as it perhaps should have, and you needed separate wifi passcodes for each device. The breakfast room was also pretty small but that wasn't a problem as there were never more than a handful of people in it when I used it.

Only one night, but wished I'd had longer. It was unexpectedly good for the money. Breakfast excellent and plentiful. Room comfortable and very clean. Staff helpful. 10 min walk to the Cathedral and main centre,museums etc. Car parking at hotel in locked garage (for a fee).I'll go again.