Staff was very friendly but the light sockets in our rooms did not work, but one only. Also twice during our 4 day stay our key room did not function so coming late we had to go to the front and ask to get in.
Rebecca
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The night staff were super welcoming and very friendly. Had a good night's stay!
Jonathan
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Bueno para pasar la noche.
Daniela
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Everything was good!
john
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Very good hotel for a quick night after the airport and before heading to the beach. Very well cared for property.
Omar Alejandro
Business with Children
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
It was a good experience!
Rodrigo
Friends and Family
4.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
It was not as expected! AC extremely noisy. Lost expensive items and recovered only inexpensive. Security not very impressive. I’ll give it a thought before I stay there again
Daniela
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Tuvimos buena estancia, estaba limpio el cuarto y buena atención de parte del personal
Karina
Business with Partner
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Súper bonitas instalaciones, staff muy amable y a precio razonable
Ivanov
Friends and Family
8.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Overall it was good
SANDRA JANETTE
Leisure Family
4.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
We stayed 4 nights and they didn’t change our towels, blankets and bed sheets even though I did requested. Property very old and rooms very small. Bad experience
Pablo
Leisure Family
6.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Staff not very friendly ,30 minutes just to check in
Fernanda
Business with Friends
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
El baño estaba un poco sucio pero todo el staff fue muy amable y atento. Muy buena ubicación 🙌
Angelina
Leisure Family
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Very run down not what the picture actually look like
Monica
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
No fridge, coffee maker or microwave on rooms. Stiff beds. Had to ask for more towels (just 2 per room) and we were 4 guests.
Jose
Leisure Family
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The bed there were like prison no pillows and the service from the staffing was very unkind no shampoo at shower and no pool towel 😑 i asked for a little cup of ice and they toll me didn't have ice when they have a restaurant on site very bad experience on this place
Alejandra
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The room we got was dirty with hairs between the sheets. The second room was dirty in the bathroom. There was no iron in the room when I asked for one they gave me one that was dirty and didn’t work. Second iron was dirty as well and couldn’t use. The young people in front desk don’t care about the customers. The restaurant in the property served coffee cold first day and again second day!!
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Victor
Business and Leisure Family
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Very Nice and peaceful, .very close to many restaurent. Love the pool area
Verified traveler
Friends and Family
10.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Nice budget hotel. Nit to fsr from Galerías shopping mall. ID required for bathroom towels.decen wifi speed
Francisco
Business and Leisure Family
2.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
They don’t have an elevator to move the luggage up to the second floor. The stairs are unsafe and small. The AC wasn’t working. The people at the front desk didn’t care I try to cancel my second night they didn’t let me so I last 2 nights