Overall Ratings & Reviews Holiday Inn Cuernavaca by IHG

Beautifu hotel. Very nice stay.

Great placec

If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!

Buena atención y amabilidad, limpio y serviciales

Nice and inexpensive- air conditioning is not great . But otherwise nice hotel

Good hotel to spend the weekend

Todo excelente! La comida del buffet muy buena y la limpieza de las habitaciones buena!!

Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy

Todo bien siempre

I like it because it has very nice pool the service its excellent and the vegetation is amazing.

Staff and property are great

Close to dining options and also has great buffet on the weekends

Beautiful place

One of the worst hotels I've ever stayed in. Would not allow me to have breakfast because I did not have a prepaid voucher, could not charge to room or pay cash. The common areas and the room were not clean.

Nice and clean hotel. Friendly staff.

First class hotel name , highway motel service and insistence on cash before stay

Good service small rooms but friendly staff

It is in a beautiful setting with the trees and shrubbery and the view is nice.