Everything

Nicole was especially helpful

Property is nice and clean, staff is friendly and professional. No complains about the hotel or business but the area is horrifying, dirty, unsafe, homeless is everywhere and drug addicts are all over. We did not feel safe in the area or entire San Jose.

Hotel was gorgeous! Loved the balcony in the rooms. Breakfast was delicious

Beautiful hotel, lovely staff, very clean rooms

Buenas instalaciones, solo que está situado en el centro de San José, por lo cual la seguridad puede ser un factor que considerar

Cool hotel. Expedia lists the premium room as having two queen beds. They are doubles. The restaurant is great and staff is friendly.

El desayuno muy variado y sabroso. Personal amamble. Muy céntrico y bonoto

Wonderful hotel!

Once you understand that all of Costa Rica is like this, then you get that it is normal. There were pairs of cops on many corners so I felt pretty safe. Even in the evening, it was just a bit slower and cooler than the day. Just always lots of people. The Jade Museum was terrific. The National Theater was closed for tours. :( Great food everywhere. It was great. The room was nice and it was clean. The AC was perfect.

Stylish interiors in a great location, professional staff.

Everyone was friendly and helpful!

A very nice hotel in a good location.

Excellent choice for leisure snd business. Convenient, nostalgic,& charming. Outstanding staff & service !

The property itself is stunning and the staff really go out of their way to make you feel welcome and taken care of.

Great location, great ambiance, great staff.

Great stay. Yes! Amazing included breakfast. Comfortable firm bed. Heads up- hard to find entrance. On side of street vs at the point or front of building.

Nice hotel and location. Rooms need improving, not all rooms had a bedside lights or sofa, vanity stuff etc. The best thing about the hotel was the rustic lobby entrance. It was stunning, shame the theme didn’t follow through in the rooms

Excellent hotel. An oasis in the middle of San Jose. Valet parking, clean room and bathroom, comfortable beds, food was excellent, great location to explore San Jose museums and national theater was perfect. The staff was friendly, helpful and knowledgeable in the history of the hotel. Highly recommended!

We stayed here one night just before leaving Costa Rica. The hotel is beautiful and has charm—from the hanging plants to the typewriters, calculators, and telephones in the lobby…it’s just a quaint hotel. We loved the lobby area as it had a variety of seating areas and they offer coffee, tea, water (hot and cold), and milk throughout the afternoon and evening. Our room was quiet and clean and comfortable…everything we needed for a great night’s sleep. We would definitely stay here again!