The hotel is under renovations...which was not mentioned...yet still charging for "secured parking" which wasn't...gate was open the entire time. Room was clean and comfortable but very loud next to the train tracks. Really disappointing stay.

My total bill was 327 on expedia but i have to pay 100$ extra for parking only.

Clean room, nice staff coping with renovations

Friendly staff, clean rooms, great stay)

It was not a restful stay to say the least. Unfortunately the doors to the rooms are heavy and incredibly loud and slam shut. There was a large group staying in the hotel at the time I was there and coming in late and leaving early in the morning. There is also only 1 elevator and construction blocking the stairs making them inaccessible. So there were ridiculously long waits for the elevator. No signage at time of booking that the hotel is under massive Reno’s. I’ve stayed here before and this was so disappointing and took away from me mini stay cation for a selfcare recharge night in a hotel.

Excellent

Great view, clean rooms, lots of amenities in the room.

The room was amazing but it would have been nice to know that the lobby and hotel was under construction. Maybe a discount?

Room is very clean and spacious. Building is under renovation but not noisy. Front desk staff is very friendly. Cafe foods are good as well.

Great location and nice room. Very clean

Courteous and attentive staff.

Very nice hotel across from beach in White Rock. Crazy Expensive to park under ground.

The staff were VERY helpful. I dealt with 3 different staff and all were excellent. The check in desk was efficient. And, when I left at 5:30 am, the front desk attendant also walked me out to the garage door to help me get out. I really appreciated the personal assistance.

Room was nice, bed was comfortable. Pub/Restaurant next door for drinks and food Onsite parking with transit tax and gst was over $30

Room was spotless and very friendly staff. Food was excellent!

Recently spent for 4 nights at the Ocean Promenade. Bed was comfy, staff were very friendly, hotel and suite was very clean and well equipped. Great location (close to the pier and restaurants but at the same time far away from the hustle and bustle of the area). Will definitely stay there again when we’re visiting our son in the area.

room was spacious and clean, staff very helpful and courteous

Room was nice and clean. Door slamming was kinda loud and under construction which we didn’t know about until we arrived. Overall a good stay and would stay again.

1-Hotel is under renovations. No mention on any booking site. Lobby is in the conference room, bottom stair access blocked off. 2-$350 security deposit and $23 for parking. No mention until receiving your check in instructions. 3-Train. My Cousin Vinny train every 45-60 minutes outside the window until we finally fell asleep at 2am. Ding-ding. I would want other patrons to know that. May seem like a total 180, but the room itself was excellent, view and spa tub excellent. Staff very nice.

Good comfortable stay with nice view. …