I stayed at Barceló Margaritas in Maspalomas for one week as part of a group trip, and overall the experience was pleasant. The hotel is clean, well-maintained, and the staff is exceptionally friendly and helpful. The atmosphere is relaxed, and the facilities are generally well organized.
The food offered throughout the week was acceptable, though the quality varied and at times felt a bit basic. Still, there was enough variety to find something suitable at each meal.
The only real downside was the spa experience. As someone who works in luxury hotels as a massage therapist, I found the prices to be quite high compared to the standard of service provided. The massage I booked was not the one I received, and when I mentioned it, the only explanation given was that “this is how we usually do it.” This showed limited competence both in the treatment itself and in handling guest feedback, which was disappointing.
Despite this, the rest of the hotel team was consistently professional and welcoming, which made the stay enjoyable overall. With some improvements to the spa service and training, Barceló Margaritas could deliver a much more balanced and satisfying experience.