Best Western Plus Addison/Dallas Hotel

Explore Best Western Plus Addison/Dallas Hotel
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.0

Traveler Reviews Best Western Plus Addison/Dallas Hotel

Number of reviews per page
20
40
Top reviews
MAUREEN
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast options were inadequate and not pleasant at all
Marvin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Byruru5wyj
Cornelius
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Not a nice experience. Room very out dated and not a clean experience. Were allocated a room for disabled and stinking of tobacco smoke. Environment not maintained especially rear door to access parking area.
Leslie
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is outdated and dirty. The bed is a brick. The building had terrible odors. The chair in our room had crusty stuff in it. There was a roach in the tub. The front desk staff watched us leave after check-in and then called 10mins later to tell me we had to return the luggage cart… she was polite, but very off putting and unnecessary as they were not busy & they had other carts available. I would not recommend this place for my worst enemy.
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Zeid
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very standard low quality motel. Bathtub was brown and carpet had cigarette stains everywhere. I guess you can’t ask for much but I’d expect better from Best Western
Marisa p
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was friend and check in / out was easy. Room was too hot as was our other family’s room on the opposite side of the hotel. We picked this place because it was close to several spots we were visiting, so it was convenient.
Gerrica
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was not how it was advertised. Jet tub was filthy looking I wouldn’t wash a dog in. Room smelt like mildew. Wasn’t in there 30 secs before leaving and checkin into another hotel
Beatriz
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great
Adriana
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Toilet was not flushing good
Cheryl
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bedding was dirty, room never cooled down, there was constant noise above and around me- there is no noise deafening. Staff was nice enough.
Fidel
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The first room had fresh paint on door and table, along with a bug in the room. My husband and daughter accidentally touched the wet paint and found out the hard way. No sign of fresh paint or anything. I'll never book this hotel again.
Deborah
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
Sumardi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and very clean hotel!
Teanea
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was very kind and helpful. Pool was great after a long trip. Breakfast was better than just bagels and cereal so not complaining
Brittany
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love this place, the only place i stay at!
NATALIE
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We arrived and the room we got was very dirty. There were stains on the sheets and the curtains. A dead bug in the bathroom, the toilet was dirty and the carpet was not well vacuumed. I went to the desk to ask to cancel my reservation for the weekend. They informed me because I booked thru a third party they would not refund me but I could move rooms. The second room was cleaner but the place and bedding is very worn.
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Christina
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First room smarties like mildew so badly i opened the door and my allergies went haywire. Front desk gave us a second room with not so strong a scent but weird green growing on the ceiling. I wouldn't be suprised if they're was black mold in the walls. Customer service at the desk was great. Bed was typical and i slept well.
Alicia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

They were very stingy with towels, even running completely out. The coffee was terrible (including the pods in the room). The elevator was unbearably hot and the rooms were humid. Staff was decent enough though.
Laurene
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Visit was for an overnight stay for a funeral. Reasonably priced and easy check-in and check-out. Was surprised by the mandatory check in deposit of $100 which I did not see on Expedia posting when booking. I would recommend this hotel/
Number of reviews per page
20
40