This time personnel was kind, person at check in was very kind. Personnel in open areas regards, people in the towel kiosk was very kind, smily, quick, even with several people waiting. Room was clean, no complaints. Property condition need a little improvement, not enough water to shower, water spray installed in shower outlet was working poorly. Shower cube glass seemed stain. Beach is awesome, wonderful the place is beautiful, red parrots all around, nature. For my taste, pool water was too warm, they need to turn on the pool coolers once in a while.

Nice staff, good customer service, clean room, close to the beach, family friendly

The room was very dated, the roads in terrible condition No AC in the main part of the unit, only in bedrooms The beach was beautiful The pool area was very nice

The rooms at the arrecife apartments are very old and not up to date anymore. The park is great, playa Blanca is very nice as well, however, the condition of the road going to punta Leona is in very bad condition, so are the roads within the resort.

We stayed at an apartment rental on the resort. The food was really not good and during the buffet there was food dropped everywhere and no staff to make aure consistently cleaning. The road conditions were terrible, it is a very large property and you really have to drive everywhere the roads needed a lot of work due to potholes. The best part was going to playa blanca. Cost 20 dollars to rent two chairs and umbrellas. No staff to bring drinks on the beach. Didn

Clean room, good service with friendly staff, beautiful beaches, good food, excellent entertainment for all ages. Recommended for family travel

Amazing place close to one of the best beaches we have been to called Playa Blanca.

Very good

Very good costumer service and the place was beautiful ☺️☺️

Ok

playa blanca is very nice, the complex is family oriented.

Very nice, very extensive facilities. Highly recom.e rd.

It was wonderful overall. Please keep up the good work.

Room was great, staff was very helpful, the resort has everything you need. It is quite large and you do have to travel around a bit, but I guess that is part of why it is what it is.

Room was far away from the resort and in very poor condition. I would give the resort 3-4 stars but the room 1-2 stars. All the activities cost extra money. Food was overpriced.

All properties are well kept. The apartment was spotless. The resort amenities are nice. Courteous staff. Playa Blanca is the highlight, can miss the beautiful site.

The road to the hotel was terrible. The air conditioning in the room didn’t work, and there was no soundproofing at all, so I couldn’t sleep all night.

Excellent resort at absolutely stunning location

The roads (about 5 kilometers are terrible)Places to eat etc close at 9 staff at office not friendlyclose at 9 apm

Yes. Staff was very courteous. Amenities were excellent