Overall Ratings & Reviews Hotel Palacio de Santa Paula, Autograph Collection

The photos on line look WAY better that then the reality. The hotel spaces and room decor are OK but cheap and not as cozy and unique as the site photos would have you believe. We were disappointed.

We decided in the last minute to stay there and we couldn’t be happier. Such amazing oasis in the middle of busy Granada! We will definitely go back.

Fabulous service, outstanding advice and charming staff

Quick trip to Granada. Convenient location

The property itself is beautiful, and most of the staff were kind and accommodating. However, my experience with Nadine was less than ideal. While I noticed her being exceptionally pleasant and kind to my friend during checkout, my interaction with her was quite different. She seemed standoffish and didn’t inquire about my stay or show the same warmth. This inconsistency in her demeanor was disappointing

Beautiful property in an old monastery.

Lovely Boutique Hotel; quite unique like most of the Autograph Collection Hotels. Food was delicious, service wonderful.

We LOVED everything about this hotel. Perfect location, excellent service, super clean and beautiful building.

The WiFi sucks...it takes a long time to get any internet connection and is very annoying. There's not a lot surrounding the hotel for restaurants, etc. and it pretty far away from the town center with no transportation options except for cabs, Uber.

I based all my stays on people’s comments so I will do the same for future travelers. This hotels courtyard was one of the nicest I’ve seen, it was clean and very convenient location, about a 25 minute walk to Alhambra. I chose 5 star hotels for all my stays and to be honest the rooms where not 5 stars, but I think it was 5 star for Granada standards, there are no super high end hotels in this city so based on location it was a 5 star. The staff was great and helpful and overall I would recommend you staying here if you want to see Granada and the Alhambra. Would also highly recommend going to the St Nichilas street at the top and having dinner at the restaurants facing the Alhambra at night.hope this helps.

Very good location! Beautiful property!

Book here and you’re staying in a piece of Granada’s history as well as a superb hotel in terms of cleanliness, comfort, aesthetics, and location!

Gave me a weird feeling.

Entrance on busy street belies a beautiful and charming hotel with a gorgeous courtyard and spacious rooms. Service is exceptional.

I would rate it about a 3-star property. Rooms are small, coffee maker didn’t work, shower didn’t keep water off the bathroom floor. Service was polite. Low value for money.

Gorgeous accommodations, super friendly and welcoming staff that go above and beyond already high expectations.

Good hotel in the heart of Granada. This hotel has a beautiful courtyard that used to be a small cloister of a convent compete with gravestones. The Bar is wonderfully decorated with portraits of monks. The rooms are nicely appointed, with very comfortable beds. The staff at every level is very attentive.

Great hotel

This hotel is a must if you go to Granada. It couldn’t be better located if they tried. The food and shopping around was beyond close and amazing, especially the food! The hotel is beyond impressive and historically phenomenal. The staff is beyond helpful and gracious and the rooms are perfect. Highly recommend, 10/10.

Incredible place to rest our heads. Upgrades to a junior suite and couldn’t have been happier.