Overall Ratings & Reviews Hilton Garden Inn Westbury

The bathroom door would NOT close properly. The carpeting is VERY worn with holes. There's a VERY bad musty odor in the entire hotel...ESPECIALLY the pot smell in the halls= disgusting! The bathroom floor was very sticky! Front desk tried to help, offering extra water bottles, but ONLY ONE ELEVATOR WAS/STILL NOT WORKING. We stayed here on Memorial Day weekend and it broke down then! Now 6 weeks later it's STILL broken, which is not acceptable. The building needs a total and complete renovation...1,000%. This is, and should be, an embarrassment to the Hilton name and brand.

AC wasnt working elevator was not working .ost of out stay.

Great place for quick stay.

Check in was easy but the room could have been cleaner. I found someone’s insulin injector on the armchair.

The property has nice pictures but is not in person. There was a musty smell throughout. It did not meet my expectations.

Good value

One elevator has always broken in my past 6 stays at this property over the past 3 years. Cleanliness also getting bad over time.

Purchasing the breakfast add on was well worth it. One hot plate cost the equivalent of the daily add on, and feeding a family of 3 for 5 days, it ended up being a big money and time saver for us. Everyday my husband and I had eggs, sausage, bacon And potatoes, and our son had the waffles! Plus cereal options, toast, pastries, juices and coffee!

The breakfast was great!

Convenient location, clean, comfortable bed, staff was very nice!

Rooms were spacious and clean. A lot of shopping and dining options close by.

I've been to this property about three times in the past 10 years. It needs a facelift. One elevator was out of commission. There was trash in the hallway cabinet. A look ight bulb was out in the room and one of the TV remotes wasn't working.

Clean. Smell good.

The area was beautiful

Well located hotel near many restaurants and shopping. About 25 minutes from beach too.

Clean. Quiet. Front desk very hospitable.

Old room. So many stuff broken

This property is small compared to some of the other locations I've visited. There isn't much space to walk other than the parking lot. It is super close to all the shopping which makes it incredibly convenient.

Y

Overall it was a nice hotel to stay for a few nights. Only drawback they did not offer continental breakfast and the first 2 days there was no AC in the hallway.