6.4
Pleasant
From 781 reviews
Cleanliness

6.6

Room Comfort

5.6

Location

7.0

Service and Facilites

7.2

Traveler Reviews 2400 Motel

Number of reviews per page
20
40
Top reviews
Eric
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy parking, helpful and friendly staff.
Hana
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy parking, calm environment, great staff. Blankets are thin and not great.
Lindsay
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking and location are the best thing. The place is so run down. Before I book, the staff told me some of the room have no steps. He told me to put a request for a room with no step but actually all rooms have some step. After couple of days of staying, they put in a ram. They don’t even really check if it is safe to use. When stepped on, the right side came up. Luckily nothing bed happened. They had someone fixed pretty quickly. For what it cost, it is not worth it. Will never stay there.
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Michele
icon-with Pet
with Pet
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was simple everything on the ground floor. 2 bedrooms which was nice. A lot of green grass for the dog which he enjoyed. Close to a lot of viewpoints and easy to get too. Would go back.
Roderick
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

its all good just only need a little fridge for food
Habiba
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The window was broken, and found hair on the towels
William
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I got what I paid for and the some. I like the staff!
Joe
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really helpful young guy at the desk, quick easy check in, nice open courtyard.. almost doesnt feel like vancouver. Won a couple prizes for community outreach like vancouver emergency award, so the owners sound like compassionate people. Worth staying here if you’re just passing through Vancouver, dont waste 500 bucks on a hotel unless it’s a proper holiday for you.
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Matt
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good except no air conditioning
pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Best price for Vancouver, very convenient location for eating Chinese food and shopping.
Michael
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Each room has a dedicated parking stall, so convenient parking is assured
Korin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Overall, the experience was great, and met my expectations for the price we paid. Pros: big space, quite, cozy vibe, nice staff Cons: Older build, no heat and windows did not fully close. Overall, average experience.
Axlrose
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our stay at this motel was extremely disappointing. While we understand that the property is not new, the condition of the room was far from acceptable and did not match the photos shown online. The images used for booking seemed very misleading, almost like they were enhanced or AI-generated because the actual room looked nothing like what was advertised. The mattress had visible stains, which immediately made us uncomfortable about cleanliness. On top of that, there was a strong smell coming from the ceiling, similar to fresh paint or chemicals, which made the room unpleasant to stay in. Customer service was also disappointing. The front desk staff came across as rude and unhelpful. When it came to the damage deposit, we paid using a credit card under the impression that it would be returned immediately upon checkout. However, after checking out, we were informed that the refund would take some time to process, which was inconvenient and not clearly explained beforehand. We were also not given the option to pay the deposit in cash to avoid this delay. Overall, the experience did not meet even basic expectations. We hope the management takes steps to improve both the accuracy of their listings and the quality of their service.
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Christianna
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was cozy and clean. Wi-Fi workee great, easy access to transit, and lot's of restaurants/grocery stores/parks within walkable distance.
Darcy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Older motel but good for a night or two.
Danny
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A bit dated but the price points were great
Norman
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, wifi, staff were excellent
Wez
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A little smelly
Byron
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was fine
Hannah
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were good. Room had gaps in flooring that were hard on the feet. Just instant coffee.
Number of reviews per page
20
40