Overall Ratings & Reviews Country Inn & Suites by Radisson, Round Rock, TX

I like everything out there just that NOT STAFF

great service

Great place

We got placed in our room and used the toilet ( only #1 lol) and it wouldn’t flush- it was broken so I called the desk and he ask if I wanted him to bring ME a plunger to fix it- I said no it’s not clogged, it’s broken…can you send a maintenance guy? He said they don’t have one on sight and he’d just put us in another room. That was fine except having to repack everything all up again - but in the end it was fine. The furniture in the suite we stayed in was stained and needed some steam cleaning- I didn’t even sit on it.

Easy to get in to, parking was good, restaurants all around, the girl at the front desk was AWESOME and beds were comfy!

Ok,we slept sound.Bed very comfortable.

Staff are all amazing and super sweet

The room was out dated and dark. Not welcoming.

Peaceful

It is an older building…their policy made me uncomfortable as the clerk copied my drivers license and my credit card out of my view. I thought it was odd and asked why and if I could have a copy of what was scanned? I was told no politely because it was policy. He let me know that if I had any question or wanted a copy that I could call management during business hours. Other than that it was a decent stay.

Restaurants within walking distance. The hotel was clean.

Very clean, nice, and welcoming.

TV was small.

Dated hotel. But the bed was very comfortable.

I felt the room was

Easy access.

Great if i have to go back in that area i stay in this hotel again

Loked everything about the hotel

Accidentally selected the wrong date, refused to change the date, refused to refund it, I had to get a room for that night and just have a room for the next night even though I wouldn’t be there. Was told by multiple employees that management told them not to give there number, email or transfer people to them about an issue like I was having!!! Total bs! It was an honest mistake and something that should have been simple to fix! We made the reservation about an hour before we got there so there was no reason to act the way they did about it! Expedia is to blame as well as they refuse to help either!!!

The staff and manager were very respectful. Always were attentive and had a solution to everything. Great people and atmosphere