Days Inn by Wyndham Henrietta/Rochester Area

Explore Days Inn by Wyndham Henrietta/Rochester Area
4.0
Poor
From 1,000 reviews
Cleanliness

4.0

Room Comfort

4.2

Location

7.4

Service and Facilites

5.6

Traveler Reviews Days Inn by Wyndham Henrietta/Rochester Area

Number of reviews per page
20
40
Top reviews
Sergio
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Room was freezing cold. Dirty sheets and pillow cases.
Jonathan
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Deplorable is the only word I can think of
Mark
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The room was tiny. The heating unit was old and dirty. It was so bad that I was hesitant to get in the bed for fear of bed bugs although I didn't see any.
Devon
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I was able to check in early.
samuel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I like how they were very friendly and understanding about my situation. Only thing I didn't like was that the bed was broken and the room didn't have a remote
Karen
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The room was dirty and not well maintained. The bed looked clean, but the rest seemed dirty. Felt dirt on the floor as I walked in. Opened the drawer of night stand (I was trying to find the TV remote which I never found) and the inside was stained and dirty. Just gross. Bathroom seemed relatively clean but paint all over mirror and in the tub. Not taken care of at all. Stains in the toilet. Just not maintained. I didn't want to touch anything because I wasn't sure what might be on it. Also the air conditioner was very old so it was rattling and extremely loud.
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Justin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Property smelled like pure cigarette smoke very very dirty bed and could not get refund due to a no refund policy
Michael
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Overpriced cheap conditions Air conditioner was noisy and didn't work Room smelled Felt uncomfortable and unsafe Definitely want a refund
Patti
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The people at the place were great when I told them we didnt want to stay, they said to call expedia to get my refund they were nice about it, it was expedia that were awful, I called to cancel and get a refund, they told me front desk had to do that. They wouldnt refund me my money. I paid for something that I didnt stay at, I would not suggest booking anything from expedia, if they cant take care of there customers. DO NOT BOOK ANY THING FROM EXPEDIA.
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Sean
icon-Leisure
Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It was OK. Not great, but not bad.
Jacob
icon-Leisure
Leisure
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Pros: Staff was great Cons: "non-smoking" room reeked of smoke and urine; door latch was broken.
Dara
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

There was no one available to check in for 30 minutes. Room had gun shots through the door. Extremely dirty
Ann
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Felt like someone was watching us all night through the wall. When reported to front desk they acted like it was no big deal. Never ever dping businesses with Wyndham
Miriam
icon-Leisure
Leisure
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I liked the convenience of this property's location. It was reasonably clean and affordable. I was disappointed there wasn't any breakfast service, even coffee wasn't provided
Michele
2.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Basically a converted motel, door looked like it had been kicked more than once. Bathroom dirty. Im not a princess but this was just plain gross. Basically slept on top of the sheets waiting for morning and tried not to touch anything
William
2.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The place should be closed.
William
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

I’m pretty easy to please, just give me a clean room, fresh towels and a comfortable bed and I’m okay. This place had none of them. Dirty towels left in the bathroom, bugs in the shower, pretty much the whole package of “never stay here again.
Oleksandra
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Very dirty room, the lamp not working, the carpet dirty, bathroom dirty, towels dirty, bedding dirty.
MAHENDRANATH
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Horrible place, filthy room, wet smell in the room.
Mario
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Property looked like is was once a very nice place to stay. You could tell that it lacked care or concern for the customers. Very worn out. On a good note the bed was comfortable and the water pressure and temperature was good. I would not spend more than one night.
Number of reviews per page
20
40