It was a good location to the arena. The room was very tight.
Heather
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location , great breakfast & very helpful staff 👍👍
Mark
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was very helpful at check in, even assisted in locating parking garage !
Christine
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff were so helpful with any questions we had. I found my room a bit hot as the air-con wasn’t on yet but within 5 mins a fan was brought to my room.
The room, along with everywhere else was very clean, the room was just like the photos and was lovely.
The breakfast was really good with lots of choices.
It’s a great location for everything and outside of the ZTL zone .
I would definitely recommend staying here and would stay again
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Emmanuel
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A fifteen-minute walk to the train station and bus depot. The hotel is in the center and near one of the major attractions, the Coliseum.
Barry
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Super well located, attentive front desk, decent breakfast, clean rooms.
However, the Wi-Fi in my room didn't work much past the door to the room!
Also, a bathroom should have an exhaust fan. Not excited to have an odour from the previous guest.
Margaret
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel is in a great location, 5 minute walk to Arena,15 min walk to bus/train station. Lovely buffet breakfast. Friendly staff.
Alexandra
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I had a lovely stay at the Mastino. The staff was friendly and helpful, and the room was clean and comfortable. The location was perfect for exploring the area, a minute from Piazza Bra/ the Arena. Breakfast had a great selection. Overall, a good experience and a solid choice for a stay in Verona.
Charlize
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The front desk was super nice! It was a great area and a walkable distance to everything. They have an amazing spa. The breakfast was delicious and they had a lot of options
Gintare
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Perfect location,clean,spacious rooms.
Extra equipment would be an advantage etc kettle,tea bags,coffee…
Overall really good!
David
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
A great location to explore Verona from. Site seeing, going to the Opera or just shopping, it is the heart of everything. A nice breakfasting the morning set us up for our return to the Lake. If staying in Verona again I would look at booking again.
Jigna
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Be aware and make sure you check the rooms are provided as booked. Receptionists kept arguing saying we were provided the standard room as booked but they placed us in a economy room. Hotel is in a great location, house-keeping team are excellent in keeping the rooms spotless and breakfast is decent. Receptionists are rude, in particular Valentina.
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BARRY
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The hotel does not have a bar or shuttle service to the airport (which Expedia lists). Coffee/Tea making should be available in the room.
Cannot fault location for Verona and transport links.
Anne
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Very quick check in and shown to our room. Good room, bed firm but two singles pushed together and they kept moving apart during the night.
Good location, easy to find.
Great choice at breakfast.
Shortage of sockets.
Won
Business
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I stayed 4 nights there, not hotel like apartment. I liked historic areas but not mosquitos and spiders.
I was bitten by them on my bodies.
It was so much bad.
Leonard
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The space blank.
Alan
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
We had just one day in Verona, so it was great to be close to everyone we wanted to see, plus lots of eating options. The room was comfortable and spacious.
Eralda
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Awesome experience!!!
Tiziana
Leisure Family
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
We wasted 4 hours of our holiday trying to get coffe for our first breakfast.
The induction hob didn’t work, the handyman came and eventually managed to make it worked. Then we discovered that the coffe machine was not suitable for this kind of hob. So we needed to call again, in the evening a suitable coffe machine was taken in the apartment.
We wasted our morning for all these issues and no discount has been applied at all and no apologies either. Just it can happen! No acceptable!