Staff and clean room.

Hotel is beautiful close to everything, staff are kind and very helpful, overall great atmosphere, recommended!!

Great staff, the nest service, really nice room and the view was yust beautifull

Muy buena opción para hospedarse en Veracruz. Habitaciones muy amplias y cómodas. El staff es muy amable.

We booked 3 rooms overlooking the ocean. Clean beautiful rooms with an incredible view. We woke up to the sunrise over the ocean. American breakfast was very good and staff was amazing.

Very beautiful hotel, great location. Staff was excellent!

VIP STATUS RECOGNIZED!! Great room with sea view!!!

Excelente lugar y muy buena atención

I love the hotel, service are great, views are amazing . Gym is horrible, old and machines are not working.

For the price, i would pay a little more to stay at Grand Fiesta with better amenities

todo en orden , como lo esperaba y tuve unas vacaciones agradable. Solo en Restaurante del hotel si se tardaron un poco en las ordenes. Pero supongo que por ser dic9embre siempre hay mas gente.

Terrible hotel and experience. We were going to stay for three nights but we had to leave as soon as we could find another hotel next morning. Our bed was full of bed bugs and we were covered with bug bites. We are waiting for our money back from the hotel. What is happening with Camino Real hotel chain? It used to be one of the best in Mexico, but no anymore.

This is the best hotel in Veracruz that is directly on the beach. Great staff, great location. Walking distance to dozens of restaurants and the best shopping malls in the city. We stayed two years in a row and will be returning next year. Highly recommend!

Nothing special ,

Room amenities and location was excellent.

Todo perfecto, la vista increíble.

Yes

Plancha rota, no había secadora, mal olor en almohadas. Muebles dañados.

Room ok. Front desk terrible

The hotel shows a very, very nice facility. The facility by itself is clean very well. Maintain has good location. The valet parking stuff was very polite, but I will say that the waitresses they need to have a little bit better. Customer service the front desk as well, it was not very polite so in my opinion, the hotel by its name, Camino Real is a name that has a legacy of good customer service is it it’s a good it’s a good chain hotels, but unfortunately, with a few elements like the front desk was not very polite not very helpful and the waitresses at the swimming pool especially they were very pushy very to borderline rude good morning no thank you please nothing is very mechanical so we don’t expect that from a nice chain of hotels like Camino Real is my own opinion. The hotel is wonderful, but we should have a better training on customer service for for the staff not the parking Ballet no parking by no means but Most of the other one they should