Overall Ratings & Reviews Extended Stay America Suites Washington DC Sterling

Room was dirty, staff was rude, and the service was terrible. Couldn’t sleep due to bed break and bad smiling. Definitely not worth the money. Will never stay here again.

Great location to my work, As I’m walking to my room there was 2 guys in the hallway fussing with each other, I expected it to be a little cleaner as there was hair in the bathtub, dead nats on the bathroom ceiling, stains in the carpet and a chunk of laminate missing from the countertop. Never stayed at an extended stay so not sure what to expect but I’ll definitely be staying someplace else

Nice

The room was nice but the entire hotel smelled of smoke . My room was on the first floor and I had a non-smoking room. However, you couldn’t tell when you walked into my room because it smelled like smoke, the lobby smelled like smoke. Smoking should not be allowed anywhere near the building, but unfortunately there were people right outside the front door smoking unfortunately that made the stay not so pleasant for me.

Filthy and smelly

Great for the price!

We booked in advance two double rooms as there were 6 of us including 2 children. We arrived after a 5-6 hour drive in the evening and were told there was only 1 double room and second was a room with a queen bed. While we informed this was a disappointment that we were not communicated about it, they said expedia contact credentials mentioned against our booking prevented them from doing this. Please correct this experience to help us continue with Expedia in the future.

Low quality accommodations. Run down & smelled from the moment you walk in. The lobby, elevator the hallway were all dirty & smelled foul. I should've walked out. Walls are paper thin. Some crazy man was next door & yelled all night throwing things. I didn't get one wink of sleep. Had to call the front desk 3x & they still didn't resolve the issue. The front desk was sleeping on the job. Glad one us got some sleep. I will never come to this place again. I came here bc of the reviews on Google. Whose writing these reviews? Totally didn't live up to any standard. Don't waste your time or money on this place

Easy to get places.

Rooms smelled bad, were in poor shape, and were very unpleasant. I immediately checked out and did not even want to stay there

Clean, quiet, and pet friendly

Nice and clean

The hôtel and rooms smells not good and it’s not clean

The staff were all very friendly and helpful as they could be. I was very surprised that my room was so unclean. The bathroom had roaches, roaches crawling under the beds. The kitchen wasn’t clean and the carpet was severely stained. The microwave had food in it as well. No cleaner rooms were available. I was offered a new room and it was worse than the one I was in. The stove didn’t work properly. The sink pipes were leaking water. They did spray for bugs. I received a portion of my funds back after showing them pictures of all the issues.

It’s been 3 days no tv

Nice amenities, great location

Nice stay. Only concern is the entire property could use a facelift!

Pretty good for what it is

Very bad smell in the corridors, terrible check in experience, wifi was not working, dirty floors, dirty elevator.

Roches every where. Killed 7 Floor dirty