Very nice location and amenities. Room smelled humid

Great place, love the view and the sound of the surf. The free breakfast in the morning was very good!

nice room - beautiful views - great staff - good location. good food but restaurant service was a bit poor. gym could use an upgrade - the equipment is old and doesn't work

The breakfast was wonderful! Many varieties of breads, cakes and fruits. Tapioca and couscous made to order!

Sempre bom

Very bad conditions, dirty and rude staff

Beautiful place, clean friendly!!! Outstanding

Customer service is terrible. Paid for dinner at the hotel and could not get service. 5 tables in the entire restaurant, 3-4 servers working , a bus boy and a bartender. Had to walk around and find a server to get drinks. This is a really low end buffet and even with it being a buffet the people were more worried about being on their phones and talking among themselves. Tried to change currency at the dsk and they charged a really high fee. It was about 12%. Room was clean but not very nice. We stayed at 3 Vila Gale hotels on this trip and they all charged differently, one added a 10% addition “service fee” at checkout. They said it was to recoup the 10% Expedia charged them for making the booking. Avoid Vile Gale properties!

Nice place. Great views of the ocean. Would stay there again.

Love the place very clean and great staff

Food was great

Dated.

Place is old and sorely in the need of renovation! The toilet back up and was full of fecal matter and we had to move to another room. The other room looks like it had not been renovated for 40 years. They had rugs on the floor that were dirty and smelled like feet. Nobody! Not a single staff member could speak anything other than Portuguese! The only good thing was the breakfast, but it was overcrowded!

The hotel is great the staff is friendly and very polite, The rooms are great and spacious. I had a wonderful time at this hotel I would recommend to anybody to stay at this hotel

Excellent but the room and bathroom need more maintenance

Excellent from staff to facilities! Vitoria the reception manager was wonderful!

I really liked how close this was the Barra Mall and Beach. The breakfast was included which made it even better.

Great location with access to a nice beach, beautiful pool and expansive views from the suites

Super nice staff

The staff was very friendly the food was excellent, the room was very clean i have no complaints