Courtyard by Marriott London

Explore Courtyard by Marriott London
8.4
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

8.6

Traveler Reviews Courtyard by Marriott London

Number of reviews per page
20
40
Top reviews
Andrew
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property was closed for renovations upon our arrival.
Emmy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

All was well organized and with good Covid precautions.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

Facility was clean...well except with the issues with the parking lot - looks like the manhole sewers were clogged and the parking lot was flooded...
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

The person working the front desk both Dec 25 and Dec 26 was amazing. Incredibly helpful, friendly and accomodating! Very appreciative of his help.
Mary Lynne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

We stay at this hotel several times throughout each year. It is our first choice for our family of five. The suite fits us all and we like having a mini-fridge and two televisions. The towels and bedding are good quality. The workout room has been redone and is much better. I do wish, however, that there were wipes provided for cleaning the equipment after use. The front desk staff are always very good.
Read More
Ololade
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

WORST HOTEL EVER! I WOULD STAY AWAY FROM BOOKING THIS HOTEL! There are BEDBUGS at this hotel, they have refused to issue me a refund despite the fact that I and my guests could not sleep in the hotel due to the bedbugs. Bedbugs were crawling all over, one of my guests was bitten vicariously by bedbugs. Terrible and very terrible customer service. I have pictures and videos of what happened and these bedbugs running around. The hotel did not care! BOOK HOTEL AT YOUR OWN RISK! A bedbug bite does a lot to your health.
Read More
Anne
icon-Business
Business
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Convenient location. Friendly check-in Clean, quiet and spacious.
Sonny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

There could have been a couple of bottles of water in the rooms and maybe 2 cookies or granola bars. No vending machines anywhere and Starbucks closed before our arrival.
Lorne
icon-Business
Business
4.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

Checkin in was great. The room was amazing. However, on the morning of checkout the hotel had no water as there was a leak in the lobby. So no shower, washing up or using the bathroom. Front desk was trying to handle the situation but it was not resolved. So I had to go to my next destination without a shower. When asked for any credit for the lack of water I was told no as I booked through this site and not directly with the Marriott.
Read More
Sharda
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Our room got flooded and we were not giving a room replacement the water were turned off throughout the building & washrooms was not available to use. I was on a business trip and this is highly inconvenient I just needed a place to sleep. I believe I should be fully refunded for the stay.
Courtney
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

There were kids running up and down the hall past 10pm and no parents in site. We had no running water the next morning and I wasn't able to shower. Very frustrating stay
Shelley
icon-Business
Business
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

The staff was very accommodating
Kevin
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

TV didnt work had to switch rooms Could use real glasses in the room
Randolph
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The hotel was comfortable and quiet
Kelly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

Extremely clean, we were also allowed to check in early.
Jason
10.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

Great stay. Thanks to the staff!
Blair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

All great experience Could use a little more cleaning in the not used every day places fridge and in side heater Other then that every thing else was very clean and pleasing
Clare
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

Great place to stay not too expensive for the quality
Alison
icon-Leisure
Leisure
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

The room's furnishings and the bathroom were all up-to-date and spotless. I was told the hotel had recently renovated the rooms, and the results are great!
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

Would stay again!
Number of reviews per page
20
40