Check-in and check-out were extremely easy and efficient. They had well written, easy to understand instructions of procedures and house rules. The staff were very friendly and helpful. The room , although not large, was very cozy and clean. The bathroom was a nice size. The kitchenette was lovely. I appreciated the little welcome gift they had on the counter- it was quite useful. The location was very walkable to everywhere I wanted to go. I liked that there were games available to check-out at the front desk. The whole area was quiet, felt very safe and was quite scenic. I would not hesitate to recommend this property and hope to stay there again on my next trip.

the double deck is in front of the toilet door for your info.. aside from this we had a great stay, receptionist (forgot his name) was so kind, will be staying again when we visit Menton.

Pet friendly, patio, lots of things within walking distance, easy to get around. Friendly neighborhood. Bring toiletries, as the rooms aren't cleaned every day, but cleaning supply are provided (vacuum).

Pretty good

The hotel and area are beautiful. The staff was very helpful. Overall excellent stay.

The hotel itself is good enough, but service is relatively low: we did not expect that management would be so chip on toilet materials (microscopic peace of soap). for example. But the worst thing is that management does not care about your safety and good rest. Every second night during our stay in the middle of the night couple of some complete drugged idiots or mad people screamed in a corridor, as if they are being killed,waiking up people and scary families with kids. No one wants such a "rest".

very convenient location for me. helpful staff at reception. basic but practical for me.

The staff was very helpful and communicated very promptly before and during my stay. The location is great, but the apartment is VERY basic. I have stayed at many of your properties in Cannes, Andorra (4 properties) and in Spain in several such as Altea and Benalmadena so this one was not at the same level of comfort.

Clean but very small. Good for families with kids.

The provision of sufficient hygiene related products was found wanting - specifically soap, toilet paper. Only 1 roll of toilet paper and 1 soap bar at the sink. It was expected we buy the rest...management was miserly with providing garbage bags as well when we went to the reception to ask for them. While an apart hotel can be exoected to have slightly lesser amenties than a hotel, this experience was a stark contrast to our apart hotel stay in Marseilles with anptjer company.

Kind and helpful personnel.

Met our needs but not in main town area

Strange bed but overall good.

The 80 hotel residences are directly in the center of Menton. Minimum stay is two days. The pricing is excellent, especially if you like to have a fully equipped kitchen with microwave, stove, fridge, dish washer, plates etc. The units have balconies. The concierge staff which is available until 7pm is very kind and helpful. Standard Wifi is free and High-Speed Wifi is affordable. Depending on pricing of other hotel options and your budget, it is certainly the best option if you like a kitchen. When you book via www.hotels.com, you get your extra free night with every 10 nights booked.

Due to numerous stays in several hotels in Menton over the years, the Pierre & Vances Residence Les Citronniers has several advantages: 1. Great value for money and one of the best priced hotels. 2. Very nice and helpful concierge team. 3. Quiet rooms options and modern windows reduces any external sounds. 4. The kitchen has a microwave and kitchen stove. 5. Excellent location in the middle of Menton and therefore 1 to 3 minute walk to the most important daily stores you might want to see. 6. 80 units offers availability with the risk of all units being reserved on certain days, giving flexibility in terms of stay and extensions. 7. Balcony 8. Great air condition/heating. 9. Wash and dryer room with fair prices and lower pricing than public / other options. 10. The standard free Wifi is sufficient for standard emails, websites, but not for IP and Skype calls, larger emails and downloads. A high-speed internet option has different pricing plans as e.g. EUR 15 for 3 days, ..., EUR 45 for 1 month.

Very clean and more spacious than photos indicate. Our children loved the bunk beds. It was not a long stay so we did not mind the foldout bed. Would have been nice to have a bathroom hair dryer. Overall happy with the room. It's also close to the beach and the older part of the city.

The reviewers who don't like this place are generally those who don't understand what a Pierre et Vacance style of residence is all about. Once you understand what to expect, you'll see that this place is great, especially for the price. Read all the information -- it states clearly when the front desk is open and when you can check in. Time your arrival accordingly. Also know that there is not daily housekeeping. You are basically renting a little apartment -- so cleaning it is up to you. Yes, that means you have to take out your own trash and buy your own toilet paper (after the first roll). And you'll have to make your own bed. But the advantages are many! Having a kitchenette is wonderful, as there are just so many great little shops and markets to buy fresh food to make simple meals. A supermarket is about 2 minutes away, with other options in the area. And don't miss the daily Marche--the fresh market close to the sea. You won't go hungry in Menton! You're also about 5 minutes from the beach. If you want a lavish room to Instagram and brag about all over social media, this won't be your first choice. But if you want a fine, clean, simple place where you can cook and live like a local, this can't be beat for the price! It's a great value. Enjoy!

I liked that it had parking in the facility I did not like how the charge for parking wasn't mentioned I did not like how there was a charge to clean the room I did not like that tfront desk was rude I did not like that the front desk was not available as they have short working hours and would close

Situation excellent. Pleasant. Didn't like very short reception hours and receptionist didn't recognise Expedia booking, said it didn't mean anything to them !

I was charged first day 10 eur per day for the parking, last day they changed the password at 12pm, when i came back 9pm i could not go inside.I asked for refund and i was not redunded.I asked for toilet paper and I was told there is only one suplied the rest I have to buy.Very bad customer service.