The resort is undeniably beautiful from the outside, with well-maintained grounds and an impressive exterior. However, the room we were given felt outdated, and the cleanliness was disappointing — the floors were so dirty that my feet turned black after walking barefoot upon arriving. The food was below average, and the liquor selection was far from premium. Unfortunately, not all of the staff were friendly, which impacted the overall experience. On a positive note, the buffet at La Plaza stood out for its variety and consistently excellent service.