We stayed for 4 days and expected to have a good experience based on the most recent reviews. You have to pay for parking the hotel doesn’t have free parking so you can pay for parking on the street not a huge deal. I asked for ice and was told they don’t have an ice machine except she didn’t say they have a small machine in their breakfast area. We found a roach in the second to last day on the first level, yuk. Our shower wouldn’t drain and when we asked for service they said it would have to be the next day. When the guy came he just used some liquid but that probably needed to have stuff removed. That night, not sure if related we had around 2-3am sewer gasses in our room. We had to open the front door and the balcony. I believe it was coming from the AC since I didn’t really smell it in the bathroom. Not a great experience unfortunately.

Literally 1 min walk from the beach

Great location, good breakfast, clean rooms with amazing sea views and very friendly and helpful staff.

Excellent location for my needs, great walks, staff very lovely and efficient, loved having the sea view, room spacious, bed comfy, pillows not so comfy, breakfast tip top.

After a bumpy

Great service, location, room layout, breakfast... really all quite excellent given the price. Would definitely stay here again. Thank you!

This is a nice hotel right across the street from the beach. The room was just okay, but the staff was super friendly and efficient.

Excellent view of the Bay of Biscay. Extremely gracious staff. Breakfast buffet was standard fare. Car park holds only 7 and costs additional. Great beach and breakwater for exercise.

Great location right on the beach, and close to some places to eat. Good eco credentials. Breakfast choices could have been a little better and perhaps a few more staff. Also would be worth letting guests know about parking before hand, we didn't know we had to reserve paying in the car park, but in the end on street parking using the app was really easy and cheap. Maybe some printed instructions that can be given to guests in the relevant language would be worth looking into.

Great location, right in front of the beach. Staff were very friendly and nice.

Beautiful view. Beach right outside the front door.

Nice little beach front hotel. I wish we had booked a beach facing room. The view would have been amazing, I’m sure. Our only drawback was the lack of usb ports available in the room to charge phones etc. These are pretty standard in hotels now and the lack of even one port was unusual.

In terms of price and value the client wins every time. From the help from the receptionist when I arrived to the quality and cleanliness of the room, perfect. The room so well equipped and comfortable to the excellent comprehensive breakfast. Excellent hotel representing great value for money

What we most like was the staff service and attitude. Very nice and make us feel at home. Very nice rooms! And the view, amazing.

Beautiful location with fantastic views.

Free bicycle usage for day was amazing. Would be nice to have coffee maker in Room to havd coffee balcony in morning . Beautiful town & safe to visit by bike.

This was the perfect location- right on the beach. It was very clean and convenient .

Loved all of it. We had the oceanfront room and it was definitely worth the extra money. The area is so relaxing and quaint. Narrow streets with shops and places to eat to explore. The area is small and quiet. Easy access to the subway into Bilbao.

Beautiful oceanfront location

Fatima and Lucia amazing ladies at reception. They made us feel welcome and as if we were at home. Now ENYA was superb she greeted us every morning before are morning coffee and we actually got to know her as a person. Very kind and responsible. She must be promoted and given a salary increase as soon as possible. She’s a keeper. People like her make your business shine!