Overall Ratings & Reviews Hotel Rose Garden Shinjuku

It's purely the room that I have issue with. I understand that this is the smallest (also the cheapest room) but the cleanliness really needs to be better. The exterior of the trashcan is full of dirty stains like it was never clean before. The lower bed (or I can say thin mattress) is almost like it was on the ground... can smell how stink the carpet was when laying down. The hotel lobby is nice and breakfast was acceptable.

The female receptionist staff and the breakfast bag were not friendly, even though we stayed 9 nights for 2 rooms. I resisted because I was too lazy to move suitcases. Hopefully the future will be better. Because as far as I know, Japanese people are known to be friendly.

The hotel is clean and tidy, the staff is helpful, it's just a bit far from the Shinjuku station.

Good location, just walking distance to shinjuku shopping areas.

I've stayed here 3 times, but this year I got at the back of the hotel where the hotel is new, with a coffee machine under the lobby which is available from 7 am to 8 pm. Make it more comfortable to stay here.

The location is great. They serve international breakfast. Yoshinoya is only 5 meters away. Additional amenities is available near the front office. Lotion, comb, face cream, you name it. Worth it!

It was OK, not too bad but also not good either, the location was in the strategic place for shopping but quite far from shinjuku station. The room was very tiny I'm not recommend if you have large luggages cause no space at all! And during my stay I guess there were some renovation so the elevator a bit dirty and the wall was very tiny I can hear someone snored from next door! But there were also good things, the staffs were helpful and the bathroom has bathtub.

Stayed 3 nights here, nice hotel on the side of the road. The room is clean despite its small size like most hotels in Japan. What I read was that it was 10 minutes from Shinjuku Station, probably for Japanese people. Indo people like me walk for almost 20 minutes. If you know it's quite far from the start I should have taken a taxi from the station because it was rather troublesome to bring a child and 2 suitcases, thanks Rose Garden.

The staff are friendly, the room is okay, the location is quite strategic.

Our room was not properly closed with a claning service, after being complained the room was not properly cleaned.

Strategic location because it is very close to the metro station. The location instructions on the website are easy to follow, I had no trouble finding the hotel the first time. There is a can in shop 100 near the hotel. There is MCD too and Matsuya. This is the specialty of this hotel. However, the size of the bed is narrow. Room size too.

Very good location close to Yoshinoya, family mart, McDonald's. Not far from Shinjuku station. Hotels with small rooms but complete equipment.

The location of the hotel is very strategic, only 100 meters to the Metro subway near also from Shinjuku Station. Next to the hotel is Yoshinoya opposite, there is Mc Donald. A few meters next to the hotel there are 7eleven and Lawson. The hotel is very clean and the toilet equipment is complete. Also close to the Tokyo Marathon start location

The staff in the hotel is very polite and helpful, the location is very good just one stop from Shinjuku station on the Marunochi line. you can get to coin laundry nearby (5 mins walk). The downside is that the room is so small but most Tokyo hotel is small

Small room But the facilities are very suitable for 1-2 people, convenient. Overall, compared to the cost ok.

Strategic location, but bed too small for 2 people

Very good location (~50m from Metro Nishi-Shinjuku Station exit 1) , clean & nice staffs.

clean, nice location and good staff

The location is opposite the train station so it is convenient everywhere. Near food places and mini mart. For lack of cleanliness of the room and the building seemed a bit old. The breakfast menu is quite diverse.

Recommended, very near nishi shinjuku, yoshinoya and Mc the restaurant.