Overall Ratings & Reviews Sanya Marriott Yalong Bay Resort & Spa

Limited services and support and some obvious cost cutting measures in place.

We checked in and was given a room on the second floor but smoking was allowed on the floor but we were promised an uppgrade to a non smoking floor on the next day. Not really an upgrade only moving 2 floors up. The room was Ok but the breakfast area needs some TLC and staff knowledge of English was quite bad. The pool area which is quite big needs a complete renovation, a lot of things have been fixed by plastic padding. The food at the Japanese restaurant is good but you need to find the right waiter to fix the wine, the first night we got recomended a nice white from NZ and when we came back a few days later another waitress said they sold the last bottle so started looking for something else and a new waiter came and asked about the wine and he had another look and found another bottle. So you just need to find the right waiter. The Fish bar by the beach is nice for lunch and dinner and try the local shrimp ans fish. Also good service but sometime language challanges.

Got a good package deal with a really nice Japanese dinner included. Breakfast is good quality. Only thing was my "upgrade" that went to a higher level floor, but overlooking a maintenance area instead of the ocean view. Also had the AC machines ontop of my balcony who made a lot of noice.. I was already settled and unpacked when I noticed this unfortunately. Staff is very friendly and service minded. Beach is clean and I highly recommend this resort.

We enjoyed this property with its pristine white beaches. The property was clean and well maintained and the staff friendly and accommodating. It was our Christmas with our daughter. I look forward to seeing you again!

It’s absolutely gorgeous. The sea is right there and you can get amazing views all day long.

Hotel under renovation. Food service and quality not up to par.

Check in was very slow. Reservation with breakfast but in the system, there was no breakfast. First room had smelly bathroom and was changed the following Day. Kids playground is a bit old and could be refurbished. Conveniently located just in the beach.

Good location, great for family with young children

Stunningly beautiful location, great restaurants and service was exceptional by the staff. I’m planning another trip back in a few months.

Hotel is right on one of the nicest beach in Sanya.

I was disappointed about the ocean view room. I had to step outside to the balcony to see the water. The extra ocean view spending was wasted. Also, the shower door was installed wrong. The door had to be pushed in to get in and out. I’m 5’7” and weighted 148 lb had hard time to get out. Then I also discovered the room is a smoking room. As a matter of fact, all ocean view rooms are smoking rooms. So I decided to switch to the Garden View room. The shower door was installed correctly but found out one foot long mold on the ceiling. However, the beach is nicer and less polluted.

Everything was nice: room, staff, swimming pool, but in the restaurants of the resort there in not enough food choice for Europeans, we suggest to offer some more international dishes. Spa is too expensive! Finally, there were no amusements or performances. Everything is over by 21:30, too early for tourists !!

Overall it was a nice experience. The staff was nice and friendly however I have to mention that the spa experience was lacking professionalism. My frjen and I booked a two day spa just 2 days ago and we both had the facial done. However the morning after, we both had swollen and itchy feeling on our faces and my skin's condition is a lot worse than before. I would suggest next time you can give clients a skin allergy questionnaire or better explanation as to what's in the products for the facials. I would never get facials done in this hotel.

very nice hotel. staff are very helpful and kind. facilities were nice, would like to have more food options

Nice location, private beach, nice sand. Staff were friendly. Breakfast was too busy, too many people.

Nice location and beach front. Hotel getting old due to its age however overall very clean with very nice grass pitch in the center of the hotel. Everything working with nice staff. Great breakfast as well as BBQ dinner on every Wed and Sat. Sitting on the soft and nice grass pitch to have the BBQ dinner is a great enjoyable event. Hotel has sown its age with some wear and tear especially at the kids club pool area. It is interesting to see everything incl a float, toy car for the pool need to pay rental fee. I like the hotel anyway.

Of all the hotels lying along Yalong Bay, Marriot’s 2 blocks of rooms are the nearest to the beach. Room is clean and is tiled with a big old carpet occupying the floor of king sized bed. The garden is huge.

The beach sunbeds are cushioned and very comfortable. That tells it apart from the other 5 star hotels nearby. Food is great and we enjoyed the seafood buffet with special rate promotion. The hotel staff has done it right by speaking to hotel guests on the beach about the promotion. We also enjoy the live music at the beach bar. The Filipino band are very talented. We have got upgraded for room so we are very grateful.

VERY GOOD STAFF. A SPECIAL THANK YOU TO IVY AT BREAKFAST FOR BEING SO KIND AND HELPFUL WITH MY YOUNG SON, THANK YOU SO MUCH IVY.

We had to wait a couple of hours to check in but worth the wait as we got an 8th floor room with stunning sea views. Breakfast (included) started off great - but got boring over 6 days being always the same. 1st experience at the Japanese restaurant was not good, The Chef at our Teppanyaki table was sullen and moody and not interested in the seated customers.. Too busy with serving the whole restaurant. The tempura (cooked by other chefs) was terrible.The batter was hard and oily wondering if old & worn out oil was being used. Not good value despite the place promoting itself as a top restaurant. Hotel amenities, facilities and service otherwise top class. Hotel room however is showing its age. Pity about the food overall. Better to take a 5 minute walk up the side road to 3 other seafood and Chinese restaurants for less than one-third the price.