Overall Ratings & Reviews City Express by Marriott Nuevo Laredo

Está medio culero los alrededores. Pero el hotel está muy bien, el desayuno sencillo pero no está mal. Las habitaciones limpias, buenas almohadas.

Great!

Great spot!!! The staff was amazing at catering and addresing to my needs and concerns. A 5 star rating is earned.

They are very professional.

It doesn’t deserve to carry Marriott name upon it. That was the reason I made the reservation. No recommendable at all.

Lobby construction detour was not disclosed when my reservation was made, also the makeshift dining area was inadequate. Staff did their best.

Not really good

It was a very nice and lovely hotel with excellent customer service!!!

Horrible stay, my family and i are stuck in a hotel that is nasty smells and can't comprehend why its open.

This is a terrible hotel. Very duty and disgusting.

Awesome

2nd floor under construction, front desk put us on 2nd floor. 3rd floor is completely renovated, I do not understand why front desk gave us a room on the 2nd floor.

Hotel lost ppwer due to storms and gained back partial power but with no AC. We couldn't stay there since the room was too hot. Hotel staff Jesus, would not refund my stay via Expedia and lied to them saying that power was back on immediately but failed to mention without AC. Also, told Expedia that there were no storm warnings in Nuevo Laredo when the warnings have not stopped since 9pm the night before. I recommend you stay somewhere else.

Everything is good

Good

It was nice & clean… staff is very attentive

Great and convenient

Great Location close to bus terminal

The breakfast included with the room is really good, staff was friendly and helped with any request. Only minor complaint is about broken ice machine, other than that is a good place o stay in this city.

Overall good stay