lovely hotel food was very good rooms were comfortable and very clean. towels changed regularly,all the staff

Great hotel with a ideal location. The staff really made our holiday. This was my third time visiting and they have really upped their game with the entertainment and food. I would recommend.

Exceptional entertainment. I would return to the hotel without hesitation purely to enjoy the entertainment programme

Overall, it was a great experience. The hotel is lovely, with excellent facilities and a very friendly staff. A couple of suggestions for improvement: The flies can be quite bothersome when sitting outside. While this is a common issue across Menorca, it would be helpful if the resort staff could take steps to minimize it within the property. The bedrooms could benefit from better soundproofing.

This is the perfect spot for young families or a long weekend away.

Everything was fine except for the bed. I selected a king room category and got two twin beds.

Amazing, highly recommended.

Overall great stay at Occidental. The food is delicious and the staff are lovely. There is a lot of emphasis put on the entertainment in the resort and most people seemed to love it however the music can be a bit overbearing when you are trying to relax at the pool.

Nice and quiet area. Good food options. Not enough healthy snacks outside meal times.

This is the second time we have been to the Occidental Menorca, Menorca Pueblo before. I have to say that the highlights of this hotel are the front desk staff and the close proximity to the beautiful Pinta Prima beach. The restaurant staff is not the best, cleaning around the restaurant areas was poor and restaurant staff disappointing. Food is good for a buffet. A bit disappointing as it was better the first time we visited.

Good first solo holiday. Felt comfortable at the hotel. Staff helpful and welcoming.

Very impressed would recommend and stay there again

Beautiful hotel in a brilliant location, helpful staff, great entertainment and delicious food.

Very good, friendly service. Cleanliness was good. Food excellent

Overall a great stay with just a few minor gripes. The room, general facilities (particularly for young kids), food and location are great. However service could be a bit better; our air conditioning wasn't working on the first day, but looked like it was. It took quite a serious and blunt discussion with the staff to take me seriously and to move us rooms. Also minor things like them not being to provide irons or ironing boards to the rooms, but sending you to the laundry to do it. These are small changes that could help. Also the food timings are a bit off for UK families. Breakfast starting at 8am and dinner at 1930 is very late for young kids! Overall we enjoyed our stay though.

Great hotel for families, lovely pool area for young kids with slides. Plenty of food choices, reception staff could be a bit more helpful. Overall great stay!

we had 3 nights all inclusive because our flight home was cancelled, lovely hotel, nice staff, good food, not all facilities open when we stayed, 18/06/22, the only thing I would say was a slight negative is that during meal times, it’s is very busy, there is no control over people around the buffet stations, absolute chaos, it is table service in the evening for drinks but buffet service for food, the waitress staff are run off their feet, they deserve a medal, cleaning tables, setting tables, getting drinks, a self serve area for drinks should be an option, it’s available to all inclusive in the snack bar

The hotel was close to Punta Prima beach which had loads of cafes on its doorsteps. The breakfast and dinner was actually quite nice and had good buffet selections. Things we didn’t like: for starters parking was NOT free for hotel guests. Never in my 20 years of travelling have we had to pay to park our car at the hotel we are staying. Our bathroom tub was cracked. On our last night the air conditioner failed to work and we were not even offered a partial compensation. The receptionist lied to our face and said “we had an issue with the air conditioners” when clearly other guests had theirs working. The safety deposit box in the rooms had a fee if we wanted to use that. It seems like Barcelo hotel group is trying to leech guests out of every penny they can to make up for financial losses I cured during this pandemic. I can safely say that we will NEVER be staying at the Barcelo group ever again

Just returned from this hotel. Moving here was not our choice. Accommodation originally booked unavailable due to refurbishment. Clientele appeared to be about 95% Italian, 5% French, and the rest other nations. Staff could not be faulted and the food choice adequate Would we stay here again. Not out of choice. Found the rooms small, walls thin, extremely noisy. Most of the hot food only lukewarm.

Nice pools & bar area. In general all staff gave good friendly service Animation team played there music a max volume which is not to everyone’s liking especially if not taking part in the activities which 95% of the guest appeared not to be.... Grounds maintenance staff very noisy from 7:30am !! And worst of all the food........... whilst having a reasonable choice (not up to 4star standard mind) most items were cold and at most tepid, only the salads & ice cream were at the correct temperature we found this extremely disappointing..... other than that we had a pleasant stay