Overall Ratings & Reviews City Express by Marriott Ciudad Juarez

All good

N

It's a very convenient area, quick access, safe parking and restaurants just around the corner. Also very close of the places we usually visit.

Very good

Friendly staff. Conveniently located. Safe. Clean. Excellent value

Safe

Safe place to stay, love their breakfast :) friendly atmosphere

the hotel needs more maintenance, the room they gave me when I arrived, the A/C unit did not work, they change the room and the A/C Unit was very noisy, the bathroom curtain was old and ripped, the door lock was missing one part so it did not work, excelent staff, very kind, the breakfas was ok

Really good.

We could hear the music from the bars.

👌

Everything was easy to book

Very good

Great service

Everything went great

I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel.

Excellent service

Vv

Well my reservation was wrong my bed was twin y my reservation said queen so I'm disappointed and my room was near from the upstairs and was very noise

Good for the price