7.0
Pleasant
From 1,364 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

7.6

Traveler Reviews M Hotel Buffalo

Number of reviews per page
20
40
Top reviews
Claire
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really dated and very dirty. Bug in washroom.
JAMES
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room rate provided a good value. The staff in the lounge were very pleasant and helpful. The room was clean and comfortable. The food was good and affordable. The shuttle drivers were courteous and helpful. The front desk staff was friendly and efficient. Phone access to reservations and front desk (even from within the hotel) was very poor. Most calls were sent to endless "we value your call and will be right with you" recording.
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Nicole
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We went on this stay not planning on being in a hotel room except for sleep. The location was key for my pick of being centrally located to the attractions we wanted to get to. Everyone very friendly and helpful when needed. We had a few issues that could be brushed a side that truly not with naming and easy fixing. Would I recommend this place. Absolutely, courtyard was beautiful with an indoor fountain and swimming pool. Location great, friendly staff, breakfast buffet.
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Michelle
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My niece and nephew had something in their sink that looked like someone had shaved and they didn’t clean it. We reserved two king room beds and were out in doubles instead.
Tanya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Checking in was a nightmare but the gentleman at the front desk made it effortless .
Roya
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was stinky ( smells body odor), the bath tub was dirty, old with multiple scratches, the bath tap didn’t work and couldn’t take a shower from shower head! Scrambled eggs in breakfast buffer was stale and dry
Matt
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

felt kind of dingy....we stayed a few years ago and even though it has been a bit remodeled felt weird... bar restaurant service was terrible...only one or two people at the bar working and they were taking food and bar orders and running food. doing it all. and kudos to them but it could have been done better...the one morning the coffee was cold and not fresh...stayed 3 years ago and thought it was great but so great this time around
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velia
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good hotel
Angelica
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Furniture very out dated. The shower was peeling and no type of furniture out on the patio by our door. Online pictures lookes beter than in person. Also, the deposit was way too much for the condition the rooms are in.
Khandker
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed overnight for few hours. The lobby and the lift were dirty. The room was okay.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was wonderful. The hotel is clean. AC worked just fine. The pool area is so relaxing and quiet. The hotel may not be the newest, but it is well maintained and nicely decorated. I will be back.
Aleta
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Renovations were going on and I feel you should notify guest so they can make a decision whether or not to stay there. Also, most of your guests were in to see a game why not contact a shuttle service so guests can purchase transportation to the game.
LUIS
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Surroundings were great. Everything you need was close by but the condition of the hotel needs upgrading rooms are dark and dingy , being a maintenance supervisor very concerned with the dwellings of the room bathtub have plenty of chip paint plus the sink no hand soap available. They use body wash as hand soap, which is unacceptable breakfast should be extended longer plus a better menu
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Melanie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs updating. Good location
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel and staff were great. I left my credit card at the hotel and a very nice young man brought it to the airport
KIMBERLY
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They didn’t honor my reservations then gave me a small room with a loud ac compressor , shower didn’t drain, keypad to the courtyard didn’t work. And shut my key off on my second night. Had to walk to the front desk at 1:20am to get them to turn them back on.
Yvette
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, was good. Not great.
Stephanie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Need to fix the bar fridges. Freezer had so much frost we could barely close the door and the arm on the bottom shelf was broken. Being diabetic and needing the fridge to stay cold for meds was concerning.
Andrew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was ok
Richard
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although there are some nice amenities at this hotel, like the bar and the pool. In general, it was in need of some rehab. Leaky shower that didn't drain well, lots of coats of paint, tired carpeting.
Number of reviews per page
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