Excellent location, courteous and friendly staff and overall good facilities

A beautiful resort with incredible views of Camps Bay Beach, with excellent service and amenities.

We loved everything about our stay apart from the staff in the main floor bar area who were very rude to us on two different occasions. We avoided that particular area for the duration of our stay.

Great!

What a fantastic hotel! We loved staying here. Very friendly staff, great location and superb bar run by Caamil.

THANK YOU

FANTASTIC AND BEAUTIFUL TIME

We had a wonderful experience in the Bay Hotel, beautiful and amazingly located in front of the beach and next to delicious restaurants… loved every second of it!

Staff were amazingly attentive and provided top quality service. Hotel location and breakfast were also unbeatable. We loved our stay and would definitely revisit

Great room Very clean

Not only the hotel is great and perfectly located but what really makes it special is the people who work there! They are truly caring and I would 100% book with them again next time I come to Cape Town. Highly recommend.

Wonderful location, a stone’s throw from the beach and all the local bars and restaurants. Staff are very good

Great hotel room, with view of sea and the mountain and huge room. only complaint is that we were only there for one night!

Yes

The staff were all warm and embracing. The room was just a joy and well maintained. Just great to be back.

While the location is fabulous, the age of the property is obvious in the fixtures in room. Additionally, the team is very disconnected, for a property of this caliber, we typically see a team much more in tune. We had a driver scheduled that then was cancelled, a team member tell us we had eaten breakfast, but we had not and overall, the team just seemed confused. The front desk was amazing as was the housekeeper on our floor, but balance of team could potentially benefit from additional training.

This property is bay over rated compared to the service provided. The breakfast brunch buffet was okay and on our bedroom balcony, there was bird poops which they didn’t clean. They even leave a regular package that any hotels leave ie tooth brush, … we paid 1500& per night for this hotel during Christmas time but extremely over-rated compared to the service provided

Good

Great service and amenities

Clean room, friendly staff, great location